Our offices are open on Sundays (phone and web service only), from 11am to 16pm. Call us at 1-866-771-8937!

Blue Bay Grand Esmeralda / Reviews

Add a new review

7578 Jose Da Silva Written on February 11th 2009 This review has been automatically translated
See the review in its original language

Average score (4.6/5):

1
2
3
4
5

Comments from Jose Da Silva on Blue Bay Grand Esmeralda :

Positive :

world super accuillant, toujour to our beautiful with Eminence service.Buffet excellent.piscinetrs quantetie chairs, in short all the comfort to spend a nice holiday.

Negative :

water, beach sand, but not very clean very nice.
(more text)
  • 08

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 06

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 10

      Excursions
  • 09

      General
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

7849 Valérie Morin Written on February 4th 2009 This review has been automatically translated
See the review in its original language

Average score (4.7/5):

1
2
3
4
5

Comments from Valérie Morin on Blue Bay Grand Esmeralda :

Positive :

TIME AND we have the first week of January 2009 and was the perfect temperature averaged 35 C day wall to wall sunshine, no humidity and a light wind overwhelming soothing. In the evening, the wind was rising, but it was very warm, very pleasant for me. The hotel was very welcoming with brand new decorations, fresh flowers and cut everywhere. The pools were clean the majority of time (the last 2 days the water was less clear). The buffets, we loved the Festival for lunch and dinner, great variety of places and exceptional service at table. Ask a Tequila as digestive Jose and it will become your friend sure. Staff in restaurants a la carte and bars were very friendly and all our little quirks éxécutais with a smile. The food is excellent in taste and we ate everything without ever having any doubt about the freshness. Especially the a la carte restaurant you are entitled to six in total and there are 6 choices any better than each other. Our favorite was the Seafood with lobster tail. What beautiful plates, this hotel is very gourmet. For booking restaurants, there was never any problems, we stand every morning for the next evening.

Negative :

The water of the sea, like everyone else has already pointed out before is very variable depending on the ocean currents. Half of the week it was rather clear, the rest brown with swirls of black algae. For against the sand is clean and white. For swimming as day prévilégiés pools as needed. The small background remains a good quiet place near the snack bar with ambient music and a towel service nearby. Our room was well located block # 7 overlooking the small pool and the sea beyond. In conclusion, we loved our stay for the quality of the hotel (service, food, drink and temperature). If you went there for the beach prévilégié another region of Mexico.
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 06

      Beaches
  • 09

      Buffets
  • 10

      Cleanliness
  • 10

      Excursions
  • 09

      General
  • 09

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 10

      Staff

8060 paula797 Written on February 2nd 2009 This review has been automatically translated
See the review in its original language

Average score (4.6/5):

1
2
3
4
5

Comments from paula797 on Blue Bay Grand Esmeralda :

Positive :

extraordinary hotel. a super nice room. site clean and extremely friendly staff. jy again without hesitating. were on the 3rd floor of Block # 2. near the pool and beach. the restaurant is also excellent, our best was the Mexican.

Negative :

very large site not ideal for someone who does not want to walk, ask for a room near the sea plage.eau with algae. pool but very well.
(more text)
  • 08

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 08

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 09

      General
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

8189 Danjon0349 Written on January 30th 2009 This review has been automatically translated
See the review in its original language

Average score (4.2/5):

1
2
3
4
5
  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 07

      Beaches
  • 09

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 08

      General
  • 08

      Pools
  • 10

      Restaurants
  • 09

      Room
  • 08

      Staff

8976 Karine Martin Written on January 17th 2009 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

1
2
3
4
5

Comments from Karine Martin on Blue Bay Grand Esmeralda :

Positive :

very nice hotel, site clean, nice room with device to save power. airclimatisé, light only works if our card is in a machine, air conditioning off if we open the door patio.Buffet with many choices and very good. steakhouse and Italian restaurant very bon.N 'have not liked the Mexican but the decor was belle.Sur the site have done paraceiling EXTRAORDINAIRE.Sommes went on tour to make Apne peurtos Morelos with Philipe made us hit the rays, sea turtles made out of eels cachette.Très their beautiful journey.

Negative :

To lie on the beach is super nice but at 10 feet there is plenty of algae and coral.
(more text)
  • 09

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 05

      Beaches
  • 09

      Buffets
  • 10

      Cleanliness
  • 10

      Excursions
  • 09

      General
  • 08

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

8799 dencot Written on January 7th 2009 This review has been automatically translated
See the review in its original language

Average score (4.6/5):

1
2
3
4
5

Comments from dencot on Blue Bay Grand Esmeralda :

Positive :

Still not too far from the airport with rapid response by the representatives. Efficient transfer to hotel. Clean room, buffet food very good and varied. Food to a la carte restaurants excellent. Courteous, prompt and friendly. Site clean and well maintained with well-organized shuttle service. Various activities and entertainers present throughout the day. Sunwing representative also available all day. Several packages available from the hotel. Super Spa.

Negative :

Difficult to book a table for a la carte restaurants as they are in high demand and it is possible to book only the day before. Great walking distance between buildings and lack of lighting in the walkways at night. In the packages offered, we opted for Chichen Itza, which included three visits including the visit of the colonial city that was a little off from 15 to 20 min. at the Cathedral .... and we have not been compensated for that ...
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 03

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 09

      General
  • 10

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 10

      Staff

2765 lavigne_rene Written on September 24th 2008 This review has been automatically translated
See the review in its original language

Average score (3.7/5):

1
2
3
4
5

Comments from lavigne_rene on Blue Bay Grand Esmeralda :

Positive :

tres belle hotel bon service on mange tres bien

Negative :

when you see the little booklet we imagine that the beach is very nice what is the opposite if you are beach lover like me this is a big zero water is brown there are rocks on the edge when we advance in the water bottom is muddy you recessed area in the mud and it's not because of a hurricane and I do not exaggerate distress.
(more text)
  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 01

      Beaches
  • 08

      Buffets
  • 08

      Cleanliness
  • 08

      Excursions
  • 07

      General
  • 08

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 08

      Staff

4479 michelturcottemt Written on September 16th 2008 This review has been automatically translated
See the review in its original language

Average score (4.1/5):

1
2
3
4
5

Comments from michelturcottemt on Blue Bay Grand Esmeralda :

Positive :

VERY NICE PLACE TO FRIENDS very recommendable.

Negative :

ANNIMATEUR (GO) VERY FLAT AND USELESS. ANIMATION AND SHOW, CHEAP AND LACK OF ROTTEN WAY COMMUNICATING BETWEEN BUILDINGS AND COMPLEX AREA. BUILDINGS AND LACK OF IDENTIFICATION IS HARD TO FIND THIS EVENING TO COME
(more text)
  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 05

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 09

      Excursions
  • 08

      General
  • 08

      Pools
  • 07

      Restaurants
  • 10

      Room
  • 10

      Staff

4913 jfdore Written on September 14th 2008 This review has been automatically translated
See the review in its original language

Average score (4.4/5):

1
2
3
4
5

Comments from jfdore on Blue Bay Grand Esmeralda :

Positive :

Outstanding service, friendly people and always wish to help. The pools are very large and very well maintained. There are six restaurants in the cards, Mexican, steak house, Italian, French, Oriental and seafood we ate very well in each. Buffet for dinner sometimes they even offer T-bone or seafood However, it is best to ask a room in the complex number from 1 to 5 in order to be near pools and the beach. 6,7,8 complexes are about 10 minutes walk from the pool. We were in the complex # 8 and we paid a surcharge of $ 280 to go to # 5 with sea views It's worth it. Taxis charging $ 15.00 to Playa del Cramen. We tried with the city transport (collectivo) for $ 2 per person in front of the hotel and it goes very well with air conditioning in the van etc ... I've done several activities in the area of ??Riviera Maya, if you want more information about excursions, feel free to ask me additional information on my email jfdore@vertistore.com We traveled with Sunwing the first time and we were pleasantly served at all levels.

Negative :

The sea is not beautiful at all, but the rest of the resort makes us quickly forget the mediocre range. The oriental restaurant is outside, a lot of mosquitoes, away from the OFF!
(more text)
  • 08

      Activities
  • 09

      Aspect
  • 09

      Bars
  • 05

      Beaches
  • 09

      Buffets
  • 10

      Cleanliness
  • 09

      Excursions
  • 09

      General
  • 10

      Pools
  • 10

      Restaurants
  • 09

      Room
  • 09

      Staff

5056 servimage Written on September 7th 2008 This review has been automatically translated
See the review in its original language

Average score (4.2/5):

1
2
3
4
5

Comments from servimage on Blue Bay Grand Esmeralda :

Positive :

Everything was perfect, the meals are all excellent, clean rooms, good beds, impeccable service. Perfect beach to take form, but somewhat less for swimming. Against by the pools are very good and within walking distance, there are superb beaches, and you can take long walks ... Concierge at each building to make our dinner reservations, it was therefore not running, they are there all day. Received as if we were guests every night, champagnette when we arrived, and most is that they were preparing our rooms a second time before we returned to bed ... Real life ...

Negative :

The beach has fine white sand, by cons can not really swim if you have not shoes, because this is a good distance it does not seem to be any rocks. By cons, steps, vis-a-vis the H10 and Maya Secret Capri there are beautiful beaches where you can swim with a nice sandy bottom. if you have difficulty walking, it is perhaps not the place for you, for example, for all is far enough, you can use the shuttle, but ... Service to Mexican was too fast, it looked like Speedo Gonzalez serving, but they are still very nice.
(more text)
  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 06

      Beaches
  • 09

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 08

      General
  • 08

      Pools
  • 09

      Restaurants
  • 10

      Room
  • 08

      Staff