Blue Bay Grand Esmeralda / Reviews

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5847 Andrée Guillemette Written on April 19th 2009 This review has been automatically translated
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Average score (4.4/5):

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Comments from Andrée Guillemette on Blue Bay Grand Esmeralda :

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Positive :

everything was perfect, the food was excellent, the weather was superb. to advise

Negative :

it was too short. there should be 10 days ...
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6176 jacsava Written on April 7th 2009 This review has been automatically translated
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Average score (4.5/5):

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Comments from jacsava on Blue Bay Grand Esmeralda :

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Positive :

This is a new hotel so everything is modern and in good condition. The staff is very friendly and helpful. The rooms are clean, beds comfortable and the cleaning is done regularly. The food is excellent and varied. The a la carte restaurants are good too. The pools are well maintained. The number of chairs around the pools is very sufficient, you will always have a chair at your disposal. We enjoyed our stay.

Negative :

Unfortunately, there are minor gripes. The beach is terrible and there is very little shade. Around the pools is the same thing there is no shade. The staff speak very little French.
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6230 vincent80 Written on April 7th 2009 This review has been automatically translated
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Average score (4/5):

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Comments from vincent80 on Blue Bay Grand Esmeralda :

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Positive :

This is a big hotel with 950 rooms but was not felt to be packed because the site is great and there is room for everyone. There was plenty of room on the beach because it has been windy all week. To have a place in the shade at the pool, go bring our towels before 8am. However, there is often space on other beach chairs. The food is excellent and varied. The hotel is clean and the minibar in the room is very useful.

Negative :

The air conditioning in the room is not very strong. At maximum power, the temperature never dropped below 22-23 degrees. The hotel people have viewed 2 times and they said it was operating normally. I confirmed this with other people from the hotel. There are activities organized during the day but there are not many people attending. GOs are nice but I think it is not the strength of the hotel. The cost of the SPA and its packages are expensive. No organized shuttle to Playa Del Carmen (you have to take a taxi).
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6331 Marie-Claude Laliberté Written on April 1st 2009 This review has been automatically translated
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Average score (4/5):

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Comments from Marie-Claude Laliberté on Blue Bay Grand Esmeralda :

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No written comment.

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6397 Sylvie A Written on March 30th 2009 This review has been automatically translated
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Average score (3.3/5):

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Comments from Sylvie A on Blue Bay Grand Esmeralda :

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Positive :

Clean, food good and varied. Buffet. Site clean, the staff provided good service. Several activities. Outdoor furniture in good condition and in good quantity. Pools, for those who love are vast.

Negative :

Excécrables beaches, very rocky in the water and water to the knees. Limiting buoys very close to the edge. We found a beautiful beach about 30 minutes walk south. Selling pressure very overwhelming until we said we would not stay. This explains the coast of 6 on personnel (janitors) A la carte restaurant are not worth the time. The buffet at a better selection and better service. Employees of a la carte restaurants must serve, serve us, up the tables, do flambé and they are too few. Huge site, two classes ... the rich on the sea, the other views on the power line.
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6587 Nadia Boily Written on March 26th 2009 This review has been automatically translated
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Average score (4.7/5):

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Comments from Nadia Boily on Blue Bay Grand Esmeralda :

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Positive :

Great place! Excellent food, attentive staff and site cleanliness and rooms are impeccable. By cons we have not made tour but are still went to Playa del Carmen we spent a few hours on the beach before crossing 5th Avenue for shopping. I have no hesitation at all in recommending this hotel and will certainly return one day.

Negative :

The beach is the fact that water is not beautiful and full of seaweed but the scenery is still beautiful.
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7020 Chenier Marcel Written on March 7th 2009 This review has been automatically translated
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Average score (3.6/5):

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Comments from Chenier Marcel on Blue Bay Grand Esmeralda :

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Positive :

bel hotel tres bon service

Negative :

Poor soundproofing ll'hotel range rather mediocre damage.
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7059 Estelle B. Written on March 5th 2009 This review has been automatically translated
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Average score (4.2/5):

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Comments from Estelle B. on Blue Bay Grand Esmeralda :

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Positive :

I highly recommend this hotel. The a la carte restaurants are great including the French restaurant, seafood, steak house, Italian and Oriental. You can walk for several hours on the beach. The evening shows are fun to watch. The place is very clean. Staff helpful and smiling.

Negative :

We can swim only a small part of the beach as we find several rocks in the sea You can not swim we can only make knee to be completely wet. Tour to the hotel they are very expensive, we instead took the city bus costs 15 pesos and we bought our fofait in Playa Del Carmen on Calle 2 between 10th and 15th Avenue. Example: package from Coba to the hotel cost 110 U.S. at Playa Del Carmen 45US for the same thing. We regretted that the representative of Signature was only English.
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7268 Sylvie Roy Written on February 24th 2009 This review has been automatically translated
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Average score (4.5/5):

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Comments from Sylvie Roy on Blue Bay Grand Esmeralda :

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Positive :

Very nice hotel, the staff is very nice, have had very good service. The food really good. I have really nothing to say about the hotel everything was perfect. The a la carte restaurants I liked because we could return as many times than we wanted. We were not restricted as sometimes elsewhere. The pools are beautiful. The site in general is really beautiful and perfect.

Negative :

It's pretty complicated when you want to call, the hotel charges a user for a line and then you can call with calling card. The beach is still good but not super beautiful sea. Must not go there to the sea
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7300 luciedm Written on February 23rd 2009 This review has been automatically translated
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Average score (4/5):

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Comments from luciedm on Blue Bay Grand Esmeralda :

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Positive :

Nice hotel, pleasant staff, exceptional restaurants a la carte.

Negative :

Disappointing beach, cloudy water with algae + + and sometimes dangerous rocks. Book a self Playa Del Carmen for $ 35 instead of $ 70 at the hotel.
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