Blue Bay Grand Esmeralda / Reviews

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19822 Celsius36 Written on June 20th 2013 This review has been automatically translated
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Average score (4.3/5):

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Comments from Celsius36 on Blue Bay Grand Esmeralda :

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beautiful, clean, friendly staff ...

Positive :

trusted, varied food

Negative :

beach
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19820 lemaypatrick Written on June 19th 2013 This review has been automatically translated
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Average score (2.9/5):

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Comments from lemaypatrick on Blue Bay Grand Esmeralda :

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THE WORST HOTEL. Although the meals are very good, very nice site and great pool, the hotel service is poor. Whenever we needed the services of the concierge, lobby, etc. ... I never felt that the staff was willing to help me. We had problems with the door lock for 3 days. Sometimes you could get sometimes we had to wait until 1am to the bedroom door so they send a person solve the problem. Arrive at 9 in the evening with a baby ready to sleep and have to wait several minutes before we were open that is not really fun for 3 days, this becomes maddening. Although we've moved, it remains that it is echo when people move in public areas, people enter their room, it seems that the action is at the foot of the bed. The doors slam shut day and night, people talk but with bad sound, it seems they howl. Both rooms had showers full of leaks, so flood in the bathroom and in the room after each shower. And there CAUTION -> DANGEROUSLY SLIPPERY FLOOR. The floor is so slippery that without removing moisture that cover, it is virtually impossible to move without falling. So grab your towel and wipes the floor after a shower when the outside door is open too long and after the maid has passed. Do not rely on transport to take you to your building to a restaurant. Trains rarely go and walk to the building # 5 restaurants 1/2 mile counted with GPS. And finally, bring your RAID of mosquitos are. I thought it was just in the north where you could also find a large mosquito. Day and night it is eaten. Also we had the pleasure of attending in spite of ourselves at a conference bringing together 900 people who held their Fiesta into the wee hours of the morning, of course, we had to Congress party to be invited. Ciao sleeping or resting. Either way, no way at night to sleep. Noise, mosquitoes and a mattress and pillows that have outlived their usefulness. The two rooms we had, both had mattresses that have been abused, just ask it and it seems to pass through. I weigh not heavy and my wife either. The pillows are rather dubious and feel very bad. Anyway, my worst hotel lives. And certainly the worst around. I went 5 times in Playa Del Carmen / Cancun and even Oasis Cancun is far ahead here. In addition the hotel is near Playa Del Carmen. $ 20 + $ 20 and go back to. No animation and evening nothing happens very interesting shows are sad, so he must go to Playa Del Carmen for a little fun. The mini-bar is often not fulfilled then we have often come to expect a beer and there is none. Yet we have been very careful to leave the tip needed to maid.

Positive :

The buffets are excellent (I do not usually like buffets) The Steakhouse is very good.

Negative :

Room must be completely renovated. Many mosquito bed uncomfortable shower leaking everywhere Poor service by hotel very noisy Not a place to rest or even to celebrate -> $ 20 taxi to get to Playa Del Carmen and sometimes more to return.
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18492 pompiermarty Written on January 26th 2013 This review has been automatically translated
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Average score (4.7/5):

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18316 yvesdupres7 Written on December 29th 2012 This review has been automatically translated
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Average score (3.8/5):

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Comments from yvesdupres7 on Blue Bay Grand Esmeralda :

TRES BEL HOTEL

Positive :

NICE ROOM, CLEAN SUPER NICE STAFF, GOOD RESTAURANT, EXCEPT EAST

Negative :

WHEN NOT ASK FOR RESERVATION NOT PART OF THE SEA IS ANYTHING WE A PLANE VIEW OF TREES, we had STRETCH THE BODY OF THE BALCONY TO GET TO SEE A LITTLE BLUE Wed iL IS ALSO SMALL ANIMALS (COATIES) WHO ARE EVERYWHERE ON THE SITE, EVEN ON THE FLOOR, IT IS NOT DANGEROUS BUT THIS SURPRISE BY OPENING THE DOOR. THE SEA IS NOT REALLY BEAUTIFUL
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18180 chantalaudet Written on November 25th 2012 This review has been automatically translated
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Average score (4.5/5):

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Comments from chantalaudet on Blue Bay Grand Esmeralda :

We went in February 2012 and we were very satisfied. The people are very welcoming. We had problems with the room as I had requested to have a room upstairs but there were more, but the next day we were moved to another room and everything was fine. The restaurants and food are excellent. We had the chance to explore a little piece of paradise just 10 minutes walk to the snorkeling. The beach was always maintained by the staff, but he still had algae and the bottom had fallen out of the water. It was 10 feet to make the water is beautiful and we can do the dive. For activitées we have not. I returned in the spring to Riviera Maya but we get closer to Playa Del Carmen.
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18055 alexandrahovington Written on October 13th 2012 This review has been automatically translated
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Average score (4.7/5):

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18049 sparent_700 Written on October 10th 2012 This review has been automatically translated
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Average score (4.5/5):

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  • 08

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17759 chantaledionne Written on June 25th 2012 This review has been automatically translated
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Average score (4.7/5):

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Comments from chantaledionne on Blue Bay Grand Esmeralda :

great trip I will undoubtedly return

Positive :

very good food and very nice pool home

Negative :

beach with a little seaweed
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17623 anne_anna2 Written on April 29th 2012 This review has been automatically translated
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Average score (4.2/5):

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Comments from anne_anna2 on Blue Bay Grand Esmeralda :

Positive :

The food is very good and a la carte restaurant are super good.

Negative :

The nest not super beautiful beach you have to d / place to go further to see a beautiful beach.
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17520 suziemarcil Written on April 9th 2012 This review has been automatically translated
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Average score (4.2/5):

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Comments from suziemarcil on Blue Bay Grand Esmeralda :

small train travel advice put straws in your lovely drink

Positive :

beautiful beach, always chairs available super good buffets Mexicans working, welcoming, joyful beautiful saltwater pool site steak house wow

Negative :

Sea water YEURK! lack of chairs at the pool every day!
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      Beaches
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      Cleanliness
  • 08

      Excursions
  • 08

      Pools
  • 06

      Restaurants
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      Room
  • 10

      Staff