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Blue Bay Grand Esmeralda / Reviews

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16646 rmiller Written on December 26th 2011 This review has been automatically translated
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Average score (4.5/5):

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Comments from rmiller on Blue Bay Grand Esmeralda :

Blue Bay Esmerelda a1, great experience, a1 service, staff very helpful and cheerful, good communication

Positive :

excellent

Negative :

west jet service very moment we left 2 hours waiting for break in device, devont get to toronto to change planes, no communication in French, can not be understood, however, are no employees in Canada aboard the aircraft speaks English. plus a flight attendant made clown up front, I n.ai unfortunate not request his name because we were exhausted. with jet wets very bad to be avoided by very well against the return. However, I was traveling with an oxygen concentrator which never asked permission before departure, I had no n.ai ease with them, no help. for sure I will trust them in the future. plus one thing I forgot, no compasation to board the plane due to delay, not even a sandwich and give us more than I even want to pay and that did not even have! as we were leaving at 10.45 hrs on 17/12/2011 and we arrived at the hotel at 21.00 hrs in the evening when we planned to reach 17.00 hr. This is sure that in future I will think of how I will choose my next trip in six months.
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  • 10

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  • 10

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  • 10

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  • 10

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      Room

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      Staff

15626 denisedontigny Written on March 30th 2011 This review has been automatically translated
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Average score (0/5):

Comments from denisedontigny on Blue Bay Grand Esmeralda :

Blue Bay Grand Esmeralda.beau site, very clean, staff very very disagreeable serviable.Senteur even on our balcony, can not sit on the balcony etc. .., the sea very dirty and very disappointing for roche.tres one week holiday . I will not return
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15353 rickfraser Written on February 15th 2011 This review has been automatically translated
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Average score (4.8/5):

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Comments from rickfraser on Blue Bay Grand Esmeralda :

an excellent value for money

Positive :

Excellent food at all restaurants. Kindness and service of all staff. Constant cleanliness of the premises. Shuttle on the site

Negative :

If you love the beach it is not Cuba. But if you loved walking on the beach, it will be perfect. This is far outweighed by the positive point.
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  • 10

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  • 10

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  • 10

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      Staff

15196 Lynette99 Written on November 15th 2010 This review has been automatically translated
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Average score (4.4/5):

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Comments from Lynette99 on Blue Bay Grand Esmeralda :

Very nice hotel, super clean, attentive staff.

Positive :

Choice of excellent restaurants a la carte. Day and evening entertainment excellent. Service to train you to the lobby or elsewhere.

Negative :

Beach where you can not see the bottom. Scent of swamp between block 4 and 5 are intolerable where the small bridge.
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  • 10

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  • 10

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  • 08

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  • 10

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  • 10

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  • 08

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14932 P.lavoie Written on April 18th 2010 This review has been automatically translated
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Average score (4.6/5):

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Comments from P.lavoie on Blue Bay Grand Esmeralda :

Very nice trip, hotel clean and never so great line-up ... We will be ready to go back:) x = A MAKE-CARET was Magnificent!

Positive :

cleanliness, good food and great service, the hotel staff very smiling and working. The pools are very propores

Negative :

Seaweed on the beach
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14957 Soleilsoleil Written on April 18th 2010 This review has been automatically translated
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Average score (4.8/5):

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Comments from Soleilsoleil on Blue Bay Grand Esmeralda :

Great experience. High quality hotel. Food, cleanliness, friendliness, comfort ...

Positive :

Cleanliness is impeccable.Resto and buffet are very good. You can walk on the beach for very long. At 10 min. walk there is a small river to bathe. The staff is smiling tjrs.

Negative :

The chameleon Nolitour of gold is not the VIP. Please note we caught. The rooms are not near the beach and the view overlooking a pool.
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  • 10

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  • 10

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354 M.mathieu Written on April 12th 2010 This review has been automatically translated
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Average score (4.1/5):

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Comments from M.mathieu on Blue Bay Grand Esmeralda :

A magical journey, very clean, very safe, really a good destination, I will :)

Positive :

- Pool - rooms - the service - the alcohol will

Negative :

- The disco on the beach closes too early - $ 60 very dear internet - you can not settle air conditioning
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253 Diane Et Clément Written on April 11th 2010 This review has been automatically translated
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Average score (4.3/5):

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Comments from Diane Et Clément on Blue Bay Grand Esmeralda :

Positive :

Clean rooms and bathrooms at the beach, the employee is always a machine by hand. The food is excellent as far as buffets to a la carte restaurants. The staff is very friendly. Several are making efforts to speak French. Chameleon Nolitour formula with a plus.

Negative :

The water clarity from the beach and the soundproofing of the rooms. Against if you want to take walks on the beach, no problem! The representative Nolitour, I am not predicting a long career with Vincent! Very arrogant and not very concerned comments from holidaymakers. We also, we are still waiting our bottle of Tequila after 5 attempts! A nightclub on the site would be appreciated to finish the evening.
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255 Diane Et Clément Written on April 11th 2010 This review has been automatically translated
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Average score (4.3/5):

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Comments from Diane Et Clément on Blue Bay Grand Esmeralda :

Positive :

Clean rooms and bathrooms at the beach, the employee is always a machine by hand. The food is excellent as far as buffets to a la carte restaurants. The staff is very friendly. Several are making efforts to speak French. Chameleon Nolitour formula with a plus.

Negative :

The water clarity from the beach and the soundproofing of the rooms. Against if you want to take walks on the beach, no problem! The representative Nolitour, I am not predicting a long career with Vincent! Very arrogant and not very concerned comments from holidaymakers. We also, we are still waiting our bottle of Tequila after 5 attempts! A nightclub on the site would be appreciated to finish the evening.
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      Restaurants

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      Room

  • 09

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383 Dan & Julie Written on April 8th 2010 This review has been automatically translated
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Average score (3.9/5):

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Comments from Dan & Julie on Blue Bay Grand Esmeralda :

Positive :

Cleanliness. Easy to book the a la carte restaurants. Number of chairs available at the beach (large quantities). Speed ??of service at the restaurant and bars in the pools and beach (very little wait). We have dinner once at the buffet. Good food in general for a la carte restaurant (except the buffet, very ordinary).

Negative :

The BIG downside is the guests' room and its environment. We were entitled to certain "privileges" with our package, especially for the hotel room and these inclusions. Despite several requests, we have never received the gift from home (bottle of tequila). We never had a "snack" to our room. Yet our neighbors traveling with the same tour operator were entitled to this. The TV remote did not work. This is not the end of the world, but it's still Tanant having to get up each time to change jobs or to decrease the volume. Despite several requests, no services at this level. Then, the corridors are very, but VERY noisy and you can hear everything that goes on there. In short, virtually impossible to sleep later than 6:30 in the morning. Ask people and they will confirm this. In addition, 3 times, employees of the restaurant by the pool have the music rather strong to 5:00 in the morning, waking people from virtually every block 6.7 and 8. Not very funny. The PWR Nolitour had to complain that AC stops. In short, I am as tired on my return than I was before leaving. No rested, yet we went to bed early. It's a shame because it is beautiful ...
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      Cleanliness

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      Excursions

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      General

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      Pools

  • 09

      Restaurants

  • 06

      Room

  • 08

      Staff