Photo of Secrets Silversands, Mayan Riviera, Mexico

Secrets Silversands

All countries » Mexico » Mayan Riviera » Secrets Silversands * * * * * 12 review(s)

At Mayan Riviera, Secrets Silversands Ratings and trip experiences in Mexico

LOCATION

Beachfront • 20 Minutes from Cancun International Airport • 30 Minutes to Playa del Carmen

FACILITIES

433 Junior Suites • 8 Pools (including infinity pool) • Conference facilities ($) • Business centre ($) • WiFi ($) • Tennis court (lit) • Golf (nearby $) • Spa by Pevonia ($) • Fitness facilities • Jacuzzis • Billiards • Shops ($) • Theatre

DINING / ENTERTAINMENT

1 Buffet and 7 À la carte restaurants • 8 Bars (including swim up bar)

ACCOMMODATION

Air conditioned Junior Suite Poolview with 1 king bed or 2 double beds • Satellite TV • CD/DVD/MP3 player • Internet access ($) • Mini-bar • Coffee/tea maker • Iron/ironing board • Jacuzzi tub • Hairdryer • In-room safe (Max. occupants 3 persons) • Preferred Club Junior Suite and Preferred Club Oceanfront categories available • Additional room categories available

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Secrets Silversands Reviews

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jf_rivest jf_rivest Written on January 26th 2014 This review has been automatically translated
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Average score (4.5/5):

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Comments from jf_rivest on Secrets Silversands
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This comment is verified
Superb hotel in general! In perfect (except beach)

Positive :

Excellent, excellent service. Very pleasant staff, very available. Service throughout the hotel, even on the beach! Site super beautiful pools not very big, human sized. Excellent food 7 a la carte restaurants without booking necessary Excellent sushi very large and luxurious room Internet available everywhere, even at the (privilege club) beach

Negative :

Beach is small, but very pleasant. The only negative point in my opinion, is that it is difficult to swim at the beach in the shallow water and because multiple rocks and plants. We must be very careful, better to swim in the pools. I normally love the beach, I got to this detail, but do not go to this hotel for the bignade sea (for sunbathing this is perfect!)
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Cathy_cl Cathy_cl Written on November 15th 2013 This review has been automatically translated
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Average score (4.3/5):

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Comments from Cathy_cl on Secrets Silversands
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This comment is verified
Very nice trip but do not expect to swim in the sea! There are beautiful pools to compensate!

Positive :

The hotel is superb .... the food is excellent and the staff is very attentive and friendly!

Negative :

The sea is not swimmable and they put a lot of pressure in the restaurants so we buy wine on the menu!
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steph_chabot steph_chabot Written on September 14th 2013 This review has been automatically translated
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Average score (4.7/5):

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Comments from steph_chabot on Secrets Silversands
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This comment is verified
We went to Secrets Silversands for our honeymoon. Everything was more than perfect ... Outstanding service, we were treated with kid gloves. All the restaurants were excellent. Many extras for free. Clean, modern and practical. The only negative would be the sea but the pools are perfect ... a big 11/10!
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gareaualexandre gareaualexandre Written on August 18th 2013 This review has been automatically translated
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Average score (4.3/5):

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Comments from gareaualexandre on Secrets Silversands
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This comment is verified

Positive :

very nice hotel. very clean. good service. excellent food. a real 5 stars!

Negative :

a lot of algae in the sea and beach. difficult to bathe.
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      Staff

dandelorme dandelorme Written on January 16th 2013 This review has been automatically translated
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Average score (3.7/5):

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Comments from dandelorme on Secrets Silversands
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Very nice place, not more than 20 minutes from the airport. Excellent service, people are courteous and attentive

Positive :

7-8 la carte restaurants are really good (except for the Japanese that we do not like). Many chairs and opportunity to be in action or in a quiet corner. Opportunity to deliver our meals in the room at no extra cost. Very nice hotel but our top remains the Barcelo Maya Palace.

Negative :

The beach is not beautiful. In the evening, there is no buffet, only a la carte restaurants so those who do not want to spend time sitting in a restaurant may be disappointed.
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restobarstjacques restobarstjacques Written on January 24th 2012 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

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Comments from restobarstjacques on Secrets Silversands
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Wonderful holiday!

Positive :

Restaurant! Service! Nothing to say!

Negative :

The beach!
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rigaud rigaud Written on December 27th 2011 This review has been automatically translated
See the review in its original language

Average score (4.7/5):

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Comments from rigaud on Secrets Silversands
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No written comment.

  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 04

      Beaches
  • 10

      Buffets
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      Cleanliness
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      Pools
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      Restaurants
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      Room
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      Staff

pierremongeau516 pierremongeau516 Written on August 7th 2011 This review has been automatically translated
See the review in its original language

Average score (4.8/5):

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Comments from pierremongeau516 on Secrets Silversands
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Location and majestic paradise! We loved this place until we left the reception. People are smiling and engaging, always in front to ensure our comfort.

Positive :

The restaurants are great, they are all a la carte, there are no reservations to make, not even queue!

Negative :

The sea bottom very rocky and lots of seaweed, the hotel staff is working to continuously clean.
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lgervais77 lgervais77 Written on March 2nd 2011 This review has been automatically translated
See the review in its original language

Average score (4.3/5):

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Comments from lgervais77 on Secrets Silversands
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I enjoyed the hotel in general and all its various services that I consider really 5 stars

Positive :

The attitude of all the hotel staff is great. The kitchen in every restaurant was tasteful. The hotel is run in a very clean state.

Negative :

The beach is not attractive. Many algae and rocks. There are not enough chairs, it was hunting for chairs and even if one put a towel on our chair before leaving for lunch, he came upon our return our towels on the floor and chairs parties.
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      Room
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Guy Guy Written on August 1st 2009 This review has been automatically translated
See the review in its original language

Average score (4.3/5):

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Comments from Guy on Secrets Silversands
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This comment is verified

Positive :

very modern hotel of any beautée, 7 restaurants very good, very good service, very clean throughout the site, sickening room (in a good way) beautiful white sand beach, has recommended.

Negative :

sea ??takes many corrail ca shoes even worse, if you go to the sea made a choice, but for the rest hat.
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