Photo of Secrets Capri, Mayan Riviera, Mexico

Secrets Capri

All countries » Mexico » Mayan Riviera » Secrets Capri * * * * * 6 review(s)

Secrets Capri at Mayan Riviera, Mexico – Vacation ratings

LOCATION

Beachfront • 40 Minutes from Cancun International Airport • 10 Minutes to Playa del Carmen

FACILITIES

291 Deluxe Rooms • Pool • Conference facilities ($) • Internet services ($) • Tennis court (lit) • Golf (nearby $) • Fitness facilities • Jacuzzi • Spa by Pavonia ($) • Sauna ($) • Beauty salon ($) • Snorkeling ($) • Dive shop ($) • Shops ($) • Medical service ($) • Laundry services ($) • Library

DINING / ENTERTAINMENT

1 Buffet and 5 À la carte restaurants (dress code in effect, restrictions may apply) • 5 bars (including 24hr lobby bar and beer garden)

ACCOMMODATION

Air conditioned Deluxe Tropicalview Preferred Club Room with 1 king bed or 2 double beds • Private concierge service • Satellite TV • CD/DVD player • MP3 docking station • Mini-bar • Coffee/tea maker • Jacuzzi tub • Bathrobes and slippers • Hairdryer • In-room safe • Balcony or terrace (Max. occupants 2 persons) • Deluxe Oceanview Preferred Club Room offers same amenities as above with ocean view • Additional room categories available

Information may change without notice. Some errors may have happened. Pictures and description for information purposes only.

Reviews and ratings of Secrets Capri

    lambertarsenault lambertarsenault Written on December 15th 2013 This review has been automatically translated
    See the review in its original language

    Average score (4.7/5):

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    Comments from lambertarsenault on Secrets Capri
    :

    This comment is verified
    Very nice hotel, beautiful beach. Clean and friendly staff.

    Positive :

    Excellent food, mini-bar stocked daily and very clean room

    Negative :

    Only four a la carte restaurants and buffet means
    (more text)
    • 10

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        Beaches
    • 04

        Buffets
    • 10

        Cleanliness
    • 10

        Pools
    • 10

        Restaurants
    • 10

        Room
    • 10

        Staff

    mmartel000 mmartel000 Written on October 30th 2013 This review has been automatically translated
    See the review in its original language

    Average score (5/5):

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    Comments from mmartel000 on Secrets Capri
    :

    This comment is not verified
    Very nice hotel, very clean, a true 5 star, excellent food, very quiet little hotel for those who want to rest.

    Positive :

    The food, service quality, people and the staff are always smiling and very pleasant, the beach towels always available ... impeccable service. Easy access to restaurants and the quality of service in every restaurant. We loved this hotel

    Negative :

    For our part, there is no real negative comments that have relation with the hotel apart from the concierge who insist on making us a tour of another complex that offers "SHARING TIME" we found it a bit unpleasant to be undertaken immediately upon our arrival ... We finally accept due to the insistence of Mr. Ivan, but the next day we cancel without problem.
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    • 10

        Aspect
    • 10

        Bars
    • 10

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    • 10

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    • 10

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    • 10

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    • 10

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    • 10

        Room
    • 10

        Staff

    marcgervais70 marcgervais70 Written on September 6th 2013 This review has been automatically translated
    See the review in its original language

    Average score (4/5):

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    Comments from marcgervais70 on Secrets Capri
    :

    This comment is not verified

    No written comment.

    • 08

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    • 08

        Aspect
    • 06

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    • 06

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    • 08

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    • 10

        Excursions
    • 08

        Pools
    • 10

        Restaurants
    • 08

        Room
    • 08

        Staff

    mvienneau7 mvienneau7 Written on March 21st 2013 This review has been automatically translated
    See the review in its original language

    Average score (4.4/5):

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    Comments from mvienneau7 on Secrets Capri
    :

    This hotel is recommended. It was served like kings. The food was excellent, served was excellent, the room spacious and comfortable.

    Negative :

    We arrived after the storm Rina, so unfortunately for them, their beach was no longer there. But it was only a few steps to one side or the other and we had some fine sand.
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    couturemariodc couturemariodc Written on January 11th 2013 This review has been automatically translated
    See the review in its original language

    Average score (4.7/5):

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    Comments from couturemariodc on Secrets Capri
    :

    No written comment.

    • 10

        Activities
    • 10

        Aspect
    • 08

        Bars
    • 06

        Beaches
    • 10

        Buffets
    • 10

        Cleanliness
    • 10

        Pools
    • 10

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        Room
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        Staff

    camilnormandin camilnormandin Written on December 19th 2012 This review has been automatically translated
    See the review in its original language

    Average score (4.2/5):

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    Comments from camilnormandin on Secrets Capri
    :

    To begin, I want to emphasize that this resort is very beautiful. The layout of the complex is very well. The advantage is that it is not too big. At a distance of aéropoert reasonable. The buildings are close to everything, beach, bars, cafeterias and restaurants à la carte. By the way, wonderful one should not wear a bracelet and finally, no reservations for restaurants in the cards that are numerous and excellants.

    Positive :

    All staff without exception chalheureux, friendly, helpful, attentive and smiling. The room is big, beautiful and very clean. It lacks nothing in the room (drinks, towels or other). The household is very well every day. Regarding the food, it is very good for a la carte restaurants, a buffet: breakfast, lunch and dinner is very good but lacks variety. For beach towels: finally there and as long as you want. At the beach, it is not great but there are plenty of palapas, in any case, at the time that I went through when against the complex will be at its height he missed the fact that the beach is very courte.Pour drink either in the lobby, at the beach, in the cafeteria or in a la carte restaurant, the service there and we never left. In the evenings there are shows that are entertaining without.

    Negative :

    First, I regret that there is no complex equipment water well. When I wanted to see the doo I had to deal with people next to the complex. I rented 2 see doo for 1/2 hour and 2 see doo have broken in turn 2 times. This reduced my time and my pleasure renting because the guy had to fix it each time to another complex. In fact, I rented machines that were not in order, unfortunately. I had to content myself with the fact that our complex had nothing to do with this rental. This is also valid for the parachute pulled by a boat, rent is the same people next door, shame, I have not done lest the cable that holds the parachute, too, is faulty ! Finally and in my opinion this is the worst, the beach is devastated when one wants to go swimming, there are rocks, pieces of cut tree branches, palm trunks cut at the sand, the mud at the bottom and old cement foundation. So when you want to go swimming, you lose équiliblre, we hurt ourselves or we fall squarely into the water. When you go swimming the first time, this is the last. I've seen regular people who ventured into the sea to swim and emerged limping, injured or simply a foot like me and my wife. Deplorable for this kind of complex 5 * This is the first time I see it. And I informed about this to the concierge, we say that for several months the beach is like that. We do not know why it is not repaired. For this reason, I who love to swim in the sea, I do not recommend it for people like me who love the sea and the waves and I do not go back there. Shame really.
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    • 10

        Aspect
    • 10

        Bars
    • 02

        Beaches
    • 08

        Buffets
    • 10

        Cleanliness
    • 08

        Pools
    • 10

        Restaurants
    • 10

        Room
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