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Photo of Grand Sunset Princess, Mayan Riviera, Mexico

Grand Sunset Princess

All countries » Mexico » Mayan Riviera » Grand Sunset Princess * * * * * 134 review(s)

At Mayan Riviera, Grand Sunset Princess Ratings and trip experiences in Mexico

LOCATION

Beachfront • 40 Minutes from Cancun International Airport • 15 Minutes to Playa del Carmen

FACILITIES

672 Junior Suites • 12 Pools (including kids' pools) • Kids Club (4-12 yrs) • Teens Club (13-17 yrs) • Kids' play area • Conference facilities ($) • Internet services ($) • Tennis court • Golf (nearby $) • Fitness facilities • Spa ($) • Shops ($)

DINING / ENTERTAINMENT

2 Buffet and 7 À la carte restaurants* (reservations required, dress code in effect, restrictions may apply) • 13 Bars (including 3 swim-up bars) • 1 Snack bar • Disco (drinks included)

ACCOMMODATION

Air conditioned Junior Suite with 1 king bed or 2 double beds • Ceiling fan • Satellite TV • Mini-bar • Coffee/tea maker • Hairdryer • Room service ($) • In-room safe • Nightly turndown service • Balcony or terrace (Max. occupants 4 persons, 3 adults) • Deluxe Junior Suite offers same amenities as above with jacuzzi tub • Bottle of tequila • 2 Beach towels upon arrival • Platinum Suite on Sunsetside, offers same amenities as above with 1 king bed or 2 double beds • DVD/ CD player • Concierge service in Platinum Club lounge • Pillow service • Bathrobes and slippers • Room service • Additional jacuzzi on balcony (Max. occupants 3 persons) • Laguna Villa Suite offers same amenities as above with 1 king bed • Living room • Room service • 1 Day spa package (30 minute massage, facial, manicure, exfoliation of feet and hands) • Beach towel in room upon arrival (Max. occupants 2 adults) • Deluxe Jr. Suite Swim out and Platinum Suite Oceanview also available

Information may change without notice. Some errors may have happened. Pictures and description for information purposes only.

Travel stories at Grand Sunset Princess in Mayan Riviera

  • Grand Sunset Princess
    Grand Sunset Princess
    Par soph2013, le April 2nd 2013

    Hotel magnifique. Bien entretenu. Jardins luxuriants. Personnel courtois et souriants. Chambre spacieuse. Nourriture très bonne.

  • Merveilleux
    Merveilleux
    Par Roxine34, le March 23rd 2013

    Ce voyage fût le plus beau voyage que j'ai fait! Les plages sont magnifiques, la nourriture est succulentes et … (Read more)

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Last comments for Grand Sunset Princess hotel

huardmichel2008 huardmichel2008 Written on March 14th 2010 This review has been automatically translated
See the review in its original language

Average score (4.6/5):

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Comments from huardmichel2008 on Grand Sunset Princess :

Positive :

Site beau.Mexicain very nice and super proud of their achievement. Food very good, concept development and has made us past beautiful holiday. Beautiful and comfortable room. Beautiful beach and lots of palapas and beach waitress a very great kindness. Luxuieux site worthy of 5 stars. The service very fast. We greatly appreciate our holiday we felt like our home.

Negative :

No outdoor restaurant. no other downside.
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Voyageur Voyageur Written on March 14th 2010 This review has been automatically translated
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Average score (3.1/5):

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Comments from Voyageur on Grand Sunset Princess :

It is a beautiful site, great, beautiful vegetation, classy, ??clean. The staff is very friendly and courteous. The beach is a bit small, it lacks chair. There are rocks in the water, be careful. We had many difficulties with the hotel security. They have accused first of stealing towels from another couple. We were up early to reserve our chairs with our towels like everyone else does. Then we followed security wherever we go. They accused us of giving a drink to someone on the beach, which was not true. We went to talk with the hotel manager. She threatened to put us at the door. So we left the resort. We rented a car and went to make visits for 3 days. When we returned, he stayed two days, they seemed to have forgotten us. But, I was very stressed. I was always afraid of being accused of something else. It was a nightmare for me!

Positive :

The beauty of the site

Negative :

La sécurité
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Anne Anne Written on March 10th 2010 This review has been automatically translated
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Average score (3.1/5):

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Comments from Anne on Grand Sunset Princess :

To my surprise the Grand Sunset Princess and Grand Riviera Princess hotel are one, very large site about 1500 rooms, much too large for the size of the beach, if you like being in like a sardine can you served. The food is OK, 4 buffets but the same thing, the wine is terrible too sweet and very expensive to purchase if you wish to purchase a la carte. The a la carte restaurants are common. I went to Valentin Imperial during the holiday season and I can assure you that this is a true 5 star at all points. The Princess in our opinion it is a 5 for the building and the site but maximum 4 for chow. By the way there was no straw in the hotel supposedly for the environment but there are plastic and stirofoam mass. Approximately 10 minutes by taxi from Playa Del Carmen. The beach is very nice for people who enjoy walking. It was a beautiful, cool evening. It's still a nice hotel but I would not go back.

Positive :

Cleanliness and beauty of the site, many pools so you can find a quiet spot in the sun or shade.

Negative :

Range much too small for the size of the site, so chairs too stuck on each other.
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M.j. M.j. Written on March 7th 2010 This review has been automatically translated
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Average score (4.6/5):

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Comments from M.j. on Grand Sunset Princess :

Hotel extremely clean ... all the way. I would go back anytime!

Positive :

Clean, friendly staff ...

Negative :

Non-heated pool and really packed on the beach. Lots of walking to get from one place to another.
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E.brideau E.brideau Written on March 7th 2010 This review has been automatically translated
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Average score (4.8/5):

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Comments from E.brideau on Grand Sunset Princess :

Great site and extremely clean. We had a deck overlooking ocean, its worth it to pay for the upgrade if you can afford. Excellent food especially the a la carte restaurant. Beautiful beach and very long, some rock in the sea of ??water shoes recommended. Vegetation on the site great and incredible architectural arrangement. In summary, our best 5 * to date.

Positive :

Great beach cleanliness of hotel architecture the hotel room very luxurious Platinum Suite a must

Negative :

Service buffet lunch chair stuck on the beach (except section and platinum lagoon)
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J.lemaire J.lemaire Written on March 7th 2010 This review has been automatically translated
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Average score (4.3/5):

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Comments from J.lemaire on Grand Sunset Princess :

Beautiful hotel, excellent service, delicious food, impeccable pools and environment! The beach was perhaps a bit small for the number of tourists (the number of chairs was not enough ...). We had reserved our seats early! (Max: 8:30 am!).

Positive :

The service, food, general cleanliness.

Negative :

Lack of chairs on the beach ... Small beach to the grandeur of the resort.
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mystere1963 mystere1963 Written on March 5th 2010 This review has been automatically translated
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Average score (4.6/5):

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Comments from mystere1963 on Grand Sunset Princess :

Positive :

Everything was absolutely beautiful! The cleanliness of this hotel is truly exemplary ... extra room. The beach is really nice ...! Turquoise water and white sand. Large selection of pools ... The buffet is very good ... (quantity and quality). I would go back anytime ...

Negative :

Pools that are not heated, the beach, where we are chordates like sardines ... (We must get up early to reserve our chairs ...) Many works! A week is not enough to see everything on the site ...
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Sonny Sonny Written on March 3rd 2010 This review has been automatically translated
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Average score (4.3/5):

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Comments from Sonny on Grand Sunset Princess :

Very nice place, there is marble everywhere! The cleanliness of the site is exceptional. The food is generally quite good but nothing memorable. The photos of the site really reflects the place. You will not be disappointed for sure. Unfortunately the temperature was like a place more in the south this year ie pretty ugly three days of good weather for the week of 19 to 26 February 2010. I would recommend it without problem!

Positive :

Cleanliness, vegetation, service, beach, pools.

Negative :

Booking a la carte restaurants up to 24 hrs in advance and are often full or hours available are really too late example: 21hrs45
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M.lanteigne M.lanteigne Written on March 1st 2010 This review has been automatically translated
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Average score (4.1/5):

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Comments from M.lanteigne on Grand Sunset Princess :

J I love this hotel, very chic and very clean. The employees are very nice. By cons, the household of our room was not done before 18h .. some decevent to be disturb while you prepare for supper, and knocks at the door to come to your bed?? No sun, only 3 days 7 .. Yuck, by cons, beautiful beach. Pool was breathtaking, but not hot, very very cold. Animation ordinary, good show by cons.

Positive :

cleanliness

Negative :

temperature
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gite4saisons gite4saisons Written on March 1st 2010 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

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Comments from gite4saisons on Grand Sunset Princess :

Positive :

Hotel very nice and clean swimming pool and beautiful beach. Buffet restaurant and very good. Extraordinary site staff is very dedicated. Shower room at our disposal when convenient base.

Negative :

No seafood buffet or the restaurant, the wine served at the buffet was very very dégueullasse. Bedroom 1 with more bruillante more traffic up to 5 hrs in the morning. Better to take the second
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Grand Riviera Princess
By twilight50, the April 18th 2013 (see the Photo Album)

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