Nos bureaux sont ouverts le dimanche de 10 AM to 4 PM. Téléphonez-nous au 1-844-PAS-CHER !
Photo of Grand Sunset Princess, Mayan Riviera, Mexico

Grand Sunset Princess

All countries » Mexico » Mayan Riviera » Grand Sunset Princess * * * * * 215 review(s)

At Mayan Riviera, Grand Sunset Princess Ratings and trip experiences in Mexico

LOCATION

Beachfront • 40 Minutes from Cancun International Airport • 15 Minutes to Playa del Carmen

FACILITIES

672 Junior Suites • 12 Pools (including kids' pools) • Kids Club (4-12 yrs) • Teens Club (13-17 yrs) • Kids' play area • Conference facilities ($) • Internet services ($) • Tennis court • Golf (nearby $) • Fitness facilities • Spa ($) • Shops ($)

DINING / ENTERTAINMENT

2 Buffet and 7 À la carte restaurants* (reservations required, dress code in effect, restrictions may apply) • 13 Bars (including 3 swim-up bars) • 1 Snack bar • Disco (drinks included)

ACCOMMODATION

Air conditioned Junior Suite with 1 king bed or 2 double beds • Ceiling fan • Satellite TV • Mini-bar • Coffee/tea maker • Hairdryer • Room service ($) • In-room safe • Nightly turndown service • Balcony or terrace (Max. occupants 4 persons, 3 adults) • Deluxe Junior Suite offers same amenities as above with jacuzzi tub • Bottle of tequila • 2 Beach towels upon arrival • Platinum Suite on Sunsetside, offers same amenities as above with 1 king bed or 2 double beds • DVD/ CD player • Concierge service in Platinum Club lounge • Pillow service • Bathrobes and slippers • Room service • Additional jacuzzi on balcony (Max. occupants 3 persons) • Laguna Villa Suite offers same amenities as above with 1 king bed • Living room • Room service • 1 Day spa package (30 minute massage, facial, manicure, exfoliation of feet and hands) • Beach towel in room upon arrival (Max. occupants 2 adults) • Deluxe Jr. Suite Swim out and Platinum Suite Oceanview also available

Information may change without notice. Some errors may have happened. Pictures and description for information purposes only.

Travel stories at Grand Sunset Princess in Mayan Riviera

All the Travel Blogs Write a new travel blog post

Last comments for Grand Sunset Princess hotel

gessiambre gessiambre Written on February 5th 2014 This review has been automatically translated
See the review in its original language

Average score (3.7/5):

1
2
3
4
5

Comments from gessiambre on Grand Sunset Princess
:

This comment is verified
Verily not a 5 star if you're in for another.

Positive :

Everything is super proper, the rooms are beautiful. excellent temperature.

Negative :

All dining rooms (restaurants and buffets) are conditioned to the exaggeration, ca takes a little jacket, have can not eat outside. They settled in small huts selling Mexican cochoneris before all the beach chairs blocant our view to the sea Bouffe very ordinary ... disappointed! All aquatic facilities and activities are paid (canoe-catamaran)? no body board. poorly insulated noise means Toud a chamber to another and in the passage. I Locate a 6 inch scorpion in my room!
(more text)
  • 06

      Activities
  • 10

      Aspect
  • 06

      Bars
  • 06

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 08

      Pools
  • 06

      Restaurants
  • 10

      Room
  • 06

      Staff

mercierjeff mercierjeff Written on February 4th 2014 This review has been automatically translated
See the review in its original language

Average score (3.9/5):

1
2
3
4
5

Comments from mercierjeff on Grand Sunset Princess
:

This comment is not verified
beautiful travel! I would return without hesitation!

Negative :

vendors on the beach a little too far ....
(more text)
  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 06

      Beaches
  • 08

      Buffets
  • 08

      Cleanliness
  • 10

      Excursions
  • 08

      Pools
  • 08

      Restaurants
  • 06

      Room
  • 08

      Staff

lapointelise lapointelise Written on February 4th 2014 This review has been automatically translated
See the review in its original language

Average score (4/5):

1
2
3
4
5

Comments from lapointelise on Grand Sunset Princess
:

This comment is verified
Excellent as a site, a lot of walking to get to the sea where the reception

Positive :

Beautiful place, beautiful vegetation, trusted, Buffet meals and a la carte fine

Negative :

For reservations to the map, the approach should be modified as necessary to go make a choice for the next day every day. Formula and boring waste of time, why not make a choice of 4 restaurants when booking the travel package .. Good would print before leaving.
(more text)
  • 08

      Activities
  • 08

      Aspect
  • 06

      Bars
  • 06

      Beaches
  • 10

      Buffets
  • 08

      Cleanliness
  • 08

      Excursions
  • 10

      Pools
  • 10

      Restaurants
  • 06

      Room
  • 08

      Staff

clblanchette9 clblanchette9 Written on February 2nd 2014 This review has been automatically translated
See the review in its original language

Average score (2.9/5):

1
2
3
4
5

Comments from clblanchette9 on Grand Sunset Princess
:

This comment is verified
Do not stay at this hotel which said 5 * 4 * but weak, at first glance the hotel is really good, satisfaction is at the rendezvous, but things spoils rather quickly, 1 buffet dinner (Riviera) good food but quite salty, snack lunch Riviera good but salty, orange juice (probably orange drink) nothing to do with Tropicana 100% pure, very very salty bacon for breakfast the rest of this well, the dinner same problem salt ah yes the à la carte portion are gargantuan, but some eats in full, for the beach is really small like other reviews, with lots of rocks to enter the water (shoes range are required) I must say that before the kiosks on the beach shoes are less necessary, there is also the part reserved Platinum 200 places with a server service so unfortunately only one long enough, as the wine served meal, either red or white wine qualitée is extremely bad (worse than this is wine vinegar) For the cleaning of the room, we return to the service rooms 3 times because in bed drapt the bottom did not cover the entire mattress and they have come back 4 times for air conditioning. My conclusion is that there are so many things and little detail is missing or wrong for me that I will not repeat the experience Princess

Positive :

Very nice hotel at a glance

Negative :

beach rocks due to poor swimming, one for the beach bar with bartender 2 (line up 15 people regularly min), and all that is in general more reviews a list too long
(more text)
  • 08

      Activities
  • 10

      Aspect
  • 04

      Bars
  • 04

      Beaches
  • 04

      Buffets
  • 08

      Cleanliness
  • 00

      Excursions
  • 08

      Pools
  • 06

      Restaurants
  • 04

      Room
  • 08

      Staff

joelgrandmaison joelgrandmaison Written on February 1st 2014 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

1
2
3
4
5

Comments from joelgrandmaison on Grand Sunset Princess
:

This comment is verified
Nice hotel, very clean, not too far from the airport but under construction behind the Riviera side. Not a great view for those who are on this side, but the noise did not bother us. Nice pools, good buffets, beautiful wide enough range, but you need water shoes for swimming because there are rocks in the background. There are those who say that there are huts sellers, it is true but there is always possibility to avoid going left or right, there are a dozen cabin in the middle Beach. The two ends was peace for them and we do not block the view. I found no unpleasant odor on the site, and I have very fine nose! Maybe it could rainy weather, because there is a kind of stream (swamp) near the beach.

Positive :

Cleanliness, staff courtoie, nice pool, good buffet, nice site, very attentive servers and came to serve us our chair at the beach and pools, without waiting for tips.

Negative :

Lacks some chairs because people reserve by leaving their towels all day. Red wine included is very bad, worse than wine grocery $ 8. It tastes RED WINE VINEGAR. This is a wine carafe disgusting. But he has an opportunity to buy bottles to restaurants and bars, but it is not given. I suggest getting a reseve the duty free shop at the airport and bring them to the buffets and restaurants. There are two years old, we went to this hotel and the red wine was served in a bottle and was good. Humidity in the rooms. I skipped the dryer sheets before going to bed ....
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 06

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 10

      Pools
  • 08

      Restaurants
  • 06

      Room
  • 10

      Staff

promocontact promocontact Written on January 29th 2014 This review has been automatically translated
See the review in its original language

Average score (4.7/5):

1
2
3
4
5

Comments from promocontact on Grand Sunset Princess
:

This comment is not verified
Very large complex. I would go back when nimporte! Children have fun without disturbing people around.

Positive :

Excellent food at buffets! Good Grill at the beach. Very clean rooms with 2 bottles of water per day in addition to beers and juice frogo gans room.

Negative :

No
(more text)
  • 08

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 08

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 10

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 08

      Staff

benjaming70 benjaming70 Written on January 29th 2014 This review has been automatically translated
See the review in its original language

Average score (3.8/5):

1
2
3
4
5

Comments from benjaming70 on Grand Sunset Princess
:

This comment is verified
I am a bit disappointed compared to the last time I went there 4 years in my room two beds pillows smelled of sweat, we arrived early Sunwing people have come to us looking for our number Room (meeting information, activities, etc. ..) then we have no meeting.

Positive :

There is a good service in rooms eaten, people are nice

Negative :

The wine included in our trip (wines from Mexico) I find it horrible to taste and bake the meat leaves desired
(more text)
  • 08

      Aspect
  • 08

      Bars
  • 08

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 04

      Excursions
  • 08

      Pools
  • 06

      Restaurants
  • 06

      Room
  • 10

      Staff

jsh121 jsh121 Written on January 27th 2014 This review has been automatically translated
See the review in its original language

Average score (3.8/5):

1
2
3
4
5

Comments from jsh121 on Grand Sunset Princess
:

This comment is verified
Very nice hotel, it is resplendent with its architecture composed of marble and luxury. For those who love the chic hotel'''' it will fill you

Positive :

-Beautiful large room (junior suite) - Convenience in the nice bathroom (large shower, hair dryer, etc) - Good restaurant staff pleasant - Hoel really maintained (nothing troll, always a Mexican that cleans, repairs or tinker etc ...) - Reserved Sunset side because the riviera side make it work.

Negative :

-Lack of chairs at the beach and pools, lack of space to install on the beach chairs - for those who love the shade at the beach is perfect for you (lots of palapas, palm) - very Humidity present in the room (which does not want to leave) - Some mold on the curtains (check when you arrive) - It would be nice that the use of small catamarans are free ...
(more text)
  • 04

      Activities
  • 10

      Aspect
  • 08

      Bars
  • 06

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 08

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 08

      Staff

sguindon sguindon Written on January 26th 2014 This review has been automatically translated
See the review in its original language

Average score (4.2/5):

1
2
3
4
5

Comments from sguindon on Grand Sunset Princess
:

This comment is not verified

No written comment.

  • 08

      Activities
  • 10

      Aspect
  • 08

      Bars
  • 08

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 06

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 08

      Staff

marieclaudo marieclaudo Written on January 24th 2014 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

1
2
3
4
5

Comments from marieclaudo on Grand Sunset Princess
:

This comment is verified
A great "resort" that I will recommend.

Positive :

Site cleanliness, rooms are nice and clean, the choice and quality of restaurants, staff and platinum beach service and pool.

Negative :

There are many rocks in the water of the sea must have water shoes to enjoy the sea Lack of information at check in services offered. Presenting officer Sunwing because it lacked information and when we buy a tour, we felt grow quickly buy an excursion.
(more text)
  • 08

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 06

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 10

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

Write a review

Book Now

Show more options

City of Mayan Riviera in video


Location


Photos from Grand Sunset Princess, Mayan Riviera

Photos from Grand Sunset Princess, Mayan Riviera

Grand Yucatan Platinum
By charlesmessier90, the February 27th 2014 (see the Photo Album)

Add Photos

Today’s Big Deals

  • Luxor

    Montreal → Las Vegas
    $615 26 May 2014 - 5 days
    1
    2
    3
    4
    5
  • Mandalay Bay

    Montreal → Las Vegas
    $627 20 May 2014 - 4 days
    1
    2
    3
    4
    5
  • Hotel Villa Cuba

    Montreal → Varadero
    $778 16 May 2014 - 7 days
    1
    2
    3
    4
    5
  • Hotel Villa Cuba

    Montreal → Varadero
    $778 16 May 2014 - 7 days
    1
    2
    3
    4
    5
  • Brisas Guardalavaca

    Montreal → Holguin
    $788 9 May 2014 - 7 days
    1
    2
    3
    4
    5
  • Brisas Guardalavaca

    Montreal → Holguin
    $841 22 May 2014 - 7 days
    1
    2
    3
    4
    5
Many others !

Hostel in the same city

Dreams Puerto Aventuras
Dreams Puerto Aventuras
1
2
3
4
5

Last critique :

Flight with Sunwing January 8, party time, good flight. driving 50 minutes to get to the hotel. if you like a very … (+)


Dreams Tulum
Dreams Tulum
1
2
3
4
5

Last critique :

A wonderful journey A very clean hotel, friendly staff, a la carte restaurants with outstanding service and or the food … (+)


Riu Yucatan
Riu Yucatan
1
2
3
4
5

Last critique :

We spent a lovely week (January 16 to 23) at the Riu Yucatan. This is a beautiful site with a beautiful beach … (+)


Mexico by hotel

H10 Hacienda Maya
H10 Hacienda Maya
1
2
3
4
5

Last critique :

I went with a friend two weeks in July 2010.Très nice hotel, I would say quite luxurious ... the room … (+)


Melia Cabo Real
Melia Cabo Real
1
2
3
4
5

Last critique :

LOCATED BETWEEN SAN JOSE AND SAN LUCAS, NEAR THE BEACH. FAMILY HOTEL, WELL DONE AND CLEAN. GREAT BEACH FOR MARKET … (+)


Paradisus Cancun
Paradisus Cancun
1
2
3
4
5

Last critique :

Excellent, especially in royal service.