Grand Palladium White Sand

This was my sixth trip to this hotel. This time we were really spoiled. We were upgraded to the Royal Suite Yucatan. What service! Everything was there including the private pool. The rooms were beautiful even including a bathtub. When the private restaurant also very good meal. What a trip! We are usually quite difficult for meals, beach but we were amazed!

Everything was positive and we had great service! It is certain that if you hang on a smile and that one is kind to employees, normally it will return to us. The rooms were very nice, the restaurant offered a private wonderful meal and, as always, the El Dorado steah house. The beach is beautiful at the Palladium provided you know where to go. No rock in the water as some claim, but obviously it depends on what place we entered the water. The private pool was very private, no excessive noise and very quiet. This is what we wanted.

The private beach for Royal Suites is a bit far but a cart just to get us and take us as soon as you need it. Excellent service. We used the same snacks as well as sandwich on the beach. I would say the lack of civility of some Americans at the pool could upset certains.A otherwise everything was perfect!

The whole complex is full. It's really great and there is a shuttle service that goes quite often. Most bathrooms are open type ... there is no separate room.

The food was good. The air conditioning worked great and the room (block 56) was clean. We were in block 53 before and it was less clean. The entertainment was good.

For diving enthusiasts this is probably super ... full of corals. For lovers of swimming is less because there are not many places to swim in the sea

We enjoyed our stay at this beautiful hotel is on the same site as three other Grand Palladium 5 *. This site is fairly large and diverse to suit all tastes.

The staff is very helpful and always friendly. The site is huge and gorgeous. The premises are always clean. Nature is very present, there are animals everywhere, such as iguanas, monkeys and others. We especially enjoyed the restaurants and the Brazilian steakhouse. Try the tub is full of freebies and very beautiful. The site is ideal for athletes with a gym worthy of the best 5 * and sports fields have good size (2 in turf soccer fields, numerous tennis courts, basketball ...)

Not much of a negative

We went to the Palladium White Sand late January 2011. In comparison, we made the Grand Xcaret in Mexico and Valentin. First you need to know is that it is a huge complex of sections Kantenah, Colonial, White Sand and Riviera. White Sand is the most luxurious, then comes the Riviera. The other 2 are pretty similar. Just to give you an idea, by the beach, starting from the White Sand is completely right to go to the Kantenah which is the opposite, you will walk about 15 minutes. If you borrow small inner journey, you'll need about 25. Shuttles are available to take you everywhere. You just have to wait. This is what I dislike these complexes, a lot of time wasted waiting too small shuttle and walk. We were booked into the Royal White Sand section and it was worth really worth. We had a private buttler we traveled by golf cart. It was enough to call any lobby or the beach bar and picking us up in less than 5 minutes. We called him by name and they knew us very well at the end of the week :) I'm going to speak mainly of the Royal section because that's where we were. The rooms were very nice and big. We lived in the 7107 overlooking the river and full of flowering shrubs. The royal pool is also beautiful and very private. Reserved for only the section with bar included. The afternoon was served there mixtures of nuts and delicious party mix :) The beds were super confos! the beach was very nice for Mexico. Fine white sand. Several sections of beach with corals so many fish. Some sections had no rocks by cons but the fish were there. I loved the fact that we can be drenched to the waist and admire lots of different fish. There were as big as cats! The sail was free for one hour per day. Water sports available but also paying. (Parasailing, scuba tank and jet skis) We have all the facts and much appreciated. Especially the parasailing. The positive aspect of a larger complex, is that there are lots of different things to do. Of course, plenty of trails to visit, different pools ... there was even a great on the beach with sea water on the site, there was also to see crocodiles, ducks, flamingos: all well-loved children. You could also go around the dock that we walked all the rivers on the site. It was beautiful at night. Our favorite spot was the spa. This is the first complex where I visit the spa is free. We could go in the steam bath, sauna, cold pool, jacuzzi, hot tubs, swimming pool with neck mass taps etc. ... I got a massage in a hut in the jungle and it was great. Now the biggest downside of this complex food. We found it just ok but nothing special. For those who have visited the Valentine, it's half as good. In fact, this is where I ate the worse in Mexico. They have 8 beautiful restaurants, they serve us exactly what they have can be found in various buffets. My friends went to the Iberostar Varadero this summer and they said it was comparable. For dinner: not many choices: hamburger, hot dog pizza, nachos (yuck). Salads (Good but just 3) Type of paella and I would not touch meat of any kind. Luckily, a leader we could cook salmon, mahi mahi or grouper. This is what I ate all week with salad. The restaurant's private section Royale was not that bad. The a la carte restaurants all bad. The least being the worst steak house. The desserts were all very bland and tasted nothing. Service in the Royal section was outstanding. We could call any lobby or the beach bar to ask that our cart to pick us up. We did not need to wait for the shuttle. Big plus for the Royal section. We could also book the restaurants in our butler for every week. He made them for us and had confirmation slip under our bedroom door. On arrival they gave us a map where we had to choose what time we wanted the room to be made and what time they could come to the 2nd round of household and open the bed for the night. You could also choose our kind of pillow (feather, memory foam, cervical ...) and what have wanted in the minibar. We also had 3 large beverage bottles (40onz) in the room for the week. The wi-fi was available only in the royal chambers and in all lobbies. You could order and aromatherapy oils. We used room service once and it was good. We sometimes also called the beach to fill the jacuzzi on our balcony to be ready when we arrived. Really wonderful. The lobby of the Royal was beautiful. In the evening there was a beautiful terrace where we enjoyed a good cappuccino watching the fish. When we went in the other buffets or lobbies, employees wore us special attention when they saw our wristbands. We always had the best seats in the buffet and we were served first. In short I recommend this hotel Royal section, especially if you want to leave for two weeks, just to discover it takes! Otherwise, go to the Riviera section is the most beautiful or White Sand. If you do not like big hotels, there really is not for you. You will be better at Catalonia Royal Tulum :) Section Royal is a true 5 star and the other sections are good 4.

- Beach with fish-free spa - royal service section

- Very ordinary food - very large complex of the airport 1:45

I would go back anytime, great and beautiful site. Excellent service, amazing food, a lot of things to do.

Shuttle service is a little long to some point. Book your retaurants yesterday, because if you do not have a reservation, you will wait a very long time and they often say that there is more room then good luck to find another restaurant. We went in April, normally the temperature is great ... unfortunately, we had five days of rain ... what can we do against Mother Nature?!

Very disappointed in the supposed 5 star

Very nice site

Maid c shit, service booking a restaurant c the shit

Excellent hotel in general. I highly recommend it to all. We did a lot of places in the South and it really stands out.

The beach is not very beautiful in places. I suggest you go to the Kantenah or Colonial for a swim.

Very nice hotel with a nice atmosphere for a trip of torque (honeymoon for us). Very clean and good food. As beautiful installation at the beach, restaurants or hotel in general. Shuttle service for those wishing to walk less. Nature is very present and it is relaxing. The spa is a must to visit, the pool and hot tubs are nice. The hotel is located very close to Playa Del Carmen and is easily reached by taxi or local bus which is cheaper. Beautiful place to snorkel directly on the beach, many species of fish. All in all, a great place for a dream vacation. Please return in the future, for sure!

The dress code should be reviewed because men can not be wearing pants 3/4 while at some point, the women arrived dressed as if they came in a bar. This should be reviewed. The restaurant service is room left something to be desired but nothing major. A lot of walking to get from one place to another not recommended for those who do not like walking. For large amateur with a beautiful long beach, you will be disappointed. There are many corals, but with little water shoes, it's great. There are more strategic locations for swimming.

c beach hotel staff was wonderful spa wow spectale comparable to the best restaurants to quebec site is amazing I highly recommend jy surely return

a la carte restaurants and spa

The fume trop spectacle they have riviera

Very nice hotel located in several buildings lots of vegetation, wood room are clean and in good dimention the buffet is very good, fairly varied a la carte restaurant are excellent The beach is clean, cool started for snorkeling Exellent service at the bar large variety of product Very large and beautiful pisine Always free beach chairs and pisine although the hotel is full. Small annimaux docile, raccoon etc. iguana.

Can not have a sea view has less to have the two buildings that are near the beach a lot of walking to go eat, beach service train to move around the site. cards on the site are not very accurate (often lost)