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Bel Air Collection Hotel And Spa

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Bel Air Collection Hotel And Spa at Cancun, Mexico – Vacation ratings

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Hotel Bel Air Collection Hotel And Spa, Reviews, Photos/Videos

    jclaude_2 jclaude_2 Written on February 26th 2014 This review has been automatically translated
    See the review in its original language

    Average score (3.4/5):

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    Comments from jclaude_2 on Bel Air Collection Hotel And Spa
    :

    This comment is verified
    Hotel, where the administrative restructuring will be made, will be nice to stay. Quiet place where there is no group of revelers.

    Positive :

    Hotel quite clean, comfortable mattress when not dig. The food is good and varied enough and we have table service. The staff is friendly, courteous and worked hard for us. The pool is nice and clean. Mattresses are comfortable beach (sun beds around the pool).

    Negative :

    Blatant lack of communication between the office staff for the "check-in" and "check-out". We must insist on our room at 15 pm. if delays persist. The beach is a bit neglected environmental side: cigarette butts, straws, etc. .. THIS IS NOT STATED IN THE HOTEL DESCRIPTION: - The computer is not accessible given that'' it is located in the shop and the shop is not always open to the advertised hours (8h. to 22h.) - There is no buffet and a la carte restaurants. There is one single place for meals, but you can choose the menu entry (international, Mexican or Italian). - Even if you have an all-inclusive, you must SIGN invoice whenever we take either meals or beverages. A bracelet would be more appropriate.
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    • 06

        Aspect
    • 04

        Bars
    • 06

        Beaches
    • 06

        Buffets
    • 08

        Cleanliness
    • 08

        Pools
    • 08

        Room
    • 08

        Staff

    abramann abramann Written on February 3rd 2014 This review has been automatically translated
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    Average score (3.6/5):

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    Comments from abramann on Bel Air Collection Hotel And Spa
    :

    This comment is verified
    WELL IN GENERAL

    Positive :

    SERVERS VERY NICE EXCELLENT FOOD

    Negative :

    NEVER 8:00 AM CHAIRS ON THE BEACH! NEVER CHANGE A HOTEL SHOULD ASK CONTINUOUS 3 TIMES BEFORE RECEIVING
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    • 04

        Activities
    • 08

        Aspect
    • 06

        Bars
    • 08

        Beaches
    • 06

        Cleanliness
    • 06

        Excursions
    • 10

        Pools
    • 08

        Restaurants
    • 08

        Room
    • 08

        Staff

    gouffi gouffi Written on January 26th 2014 This review has been automatically translated
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    Average score (4.2/5):

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    Comments from gouffi on Bel Air Collection Hotel And Spa
    :

    This comment is verified
    Very quiet hotel to relax everything is pretty well decorated very very clean food excellent sandy beach chairs with comfortable cushions unparalleled services

    Positive :

    Nice place for adults

    Negative :

    waves are very powerful red flag
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    • 08

        Aspect
    • 08

        Bars
    • 08

        Beaches
    • 08

        Buffets
    • 10

        Cleanliness
    • 08

        Pools
    • 08

        Restaurants
    • 08

        Room
    • 10

        Staff

    c.petrin1 c.petrin1 Written on January 14th 2014 This review has been automatically translated
    See the review in its original language

    Average score (4/5):

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    Comments from c.petrin1 on Bel Air Collection Hotel And Spa
    :

    This comment is verified
    Vintage small hotel but very clean, the perfect place to rest and recharge its batteries since there are no activities!

    Positive :

    The quality of the food served, buffet and à la carte lunch and dinner, there was even bluefin tuna. The staff in the dining room and bar are very courteous and professional .. There are no activities to the pool which makes the stay more calm we enjoyed. The room is clean, the maid s ensures that everything is to your satisfaction and there is a free minibar in the room!

    Negative :

    The staff is nice but there are other managers reception room or when a problem arises. Calls abroad, dining uncomfortable dinner because too hot, internet access in the lobby only computer available from 11 Am to 18h pm and closed on Tuesday, representing Nolitour site does not show up at office hours as that displayed are small problems that we encountered.
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    • 06

        Aspect
    • 08

        Bars
    • 06

        Beaches
    • 08

        Buffets
    • 10

        Cleanliness
    • 06

        Pools
    • 10

        Restaurants
    • 08

        Room
    • 10

        Staff

    steevejodry42 steevejodry42 Written on February 13th 2013 This review has been automatically translated
    See the review in its original language

    Average score (4.2/5):

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    Comments from steevejodry42 on Bel Air Collection Hotel And Spa
    :

    very nice hotel! the rooms are clean and the staff very friendly and gave excellent service! for food j liked.

    Negative :

    outside of the building would require paint in the small dining room that looks like a mistake there is a cafeteria with red plastic chairs (should put chairs more comfortable and beautiful) chairs on the balconies are all a rusty would change for the rest everything is ok
    (more text)
    • 08

        Aspect
    • 08

        Bars
    • 08

        Beaches
    • 08

        Buffets
    • 08

        Cleanliness
    • 10

        Excursions
    • 10

        Pools
    • 08

        Restaurants
    • 06

        Room
    • 10

        Staff

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