Sandals Hicacos

Beautiful beach, the most beautiful of the coast as deep. Lots of palapas and personalized service to find sun or in the shade of a palapa or sun. Super good food and drinks are not watered down. Red wine is very good, also sparkling, white is only average.

The excellent food: buffet, à la carte restaurants usually very good, small of young: waffles and pancakes for you. Many seafood, lobster, delicious. The amazing beach, very long, Sandals has the most beautiful part for the deepest and the beach slopes gently down to the sea from Sandals you can do more than 2 hours of walking in one direction or the other. All the staff is very friendly and attentive. All our requests were answered reception at an incredible speed that I've rarely seen before in the south.

The room needs to be renovated but clean. The bed is really hard. Mosquito in the evening when there is no wind.

The Sol Palmeras in Cuba is definitely not a 5 star. I will never go back ....

The central bar: great service, excellent drinks. Lobby: smiling and very helpful. The beach restaurant: great service, fast and smiles House: good maid service, air conditioning and hot water in abundance

Very outdated, everything falls apart. It's not a 5 stars.The morning buffet is a buffet 3 stars, no glass of water, not orange juice, we will help ourselves. I understand that the choice of the buffet is limited in low season, but not the service. The servers were nice, and morning and evening, but the service was ... and pity too. They had no guidance and did their best, but they were not oiled. The buffet room is dark, shabby and depressing, really déprimante.Le evening buffet, the servers we are finally water, but it is warm, almost hot, they talk among themselves, we did not report this n This really is not a 5 star service, not even a 4 star. I compare the service that I always had in the hotels Melia and it does not compare, the Melias offer exemplary service compared to the service of Sandals. Ine night we were awakened by a rotten egg smell in the room, I recall that this is a 5 star .... I did not believe the comments about it, but it's true, I lived and my husband also woke up because of the smell, while it did happen. The beach chairs are finished .......... I remember we sold this hotel as a 5 star. There is a creperie: that is never opened or when we managed to talk to someone, they seem to tell us to go elsewhere, while the location is super cute. The a la carte restaurant of El Caribbean was not very strong non plus.Partout where we were, to a la carte restaurants, or at the beach etc, menus were disgusting, they were due to be reprinted, they were dirty I recall that it is a 5 stars. Just hold the menu and we did not want to carry it in our hands. And I'm not picky, this is the first time it happens. For the flight with Sunwing. We reserve for a good price at a Quebec - Varadero - Quebec. The next day, we are informed that on the return, there will be a stop in Montreal. I think it's a total rip off. I chose this flight because of hours and there was no stopping. If you change my flight the next day is that we knew from the start we would add a call I dare use the word, but I'll do: Sunwing lacrosse world. In addition, we paid an amount to be in class Prestige Elite: PHEW!!!!!!!!!!! We are two adults and we were celebrating our 20th anniversary as a couple! We have been invaded by children crying and even gave us a kick, as they sat beside us and behind us. Recall that we pay our head, but not young children who are on a parent's lap. At the stopover in Montreal, then the seat next to us is free and the noisy baby out in Montreal. We said: Finally! But no, Sunwing were seated next to us, people who had not paid the Privilege section, I asked the lady next to us and she said she had not paid, but that she had asked permission and that he was told YES, have, what's the joke, we paid about $ 160 more than these people!!!!! !!! And these people have scrambled to get out before us, what's the joke, and respect for Sunwing passengers face. We reserve some for families with children, and it is time we put next to those without children.

This is an ideal place for those seeking tranquility, an endless beach and a friendly atmosphere.

We ate very well (smoked salmon with all dinners, lobster buffet on Tuesday nights, a great variety of vegetables and fruits, cheeses and grilled meats, etc..) The room is quite spacious and the bathroom. The site is very clean. The staff is pleasant for most. Water sports are more difficult to perform because the wind is a little temperamental. There are not many in the morning and gradually as the day progresses, the wind picks up. In general, it is rare that we can go sailing after 15hres. We're on our third visit. My brother and sister in law accompanied us and were delighted with the site. The vegetation is lush and the hotel has made beaucoupe care maintenance landscape while respecting the wildness of the place. In short, we (4) without hesitation recommend this place.

Cons: The restaurants are poor overall. The buffet is better.

Very good hotel, good price / quality ratio. I would recommend it.

Clean, beautiful beach, beautiful place, friendly staff. You feel very safe in Cuba.

Our Sunwing representative was very tired. A little difficult for bookings for activities.

Cuba ... it's the best beach in Cuba ... it's a 4 hour flight Cuba ... it's not expensive for other reasons ... other destinations ....

Cuba et la sécurité à prix

Too many flies in summer ...

Super nice trip, nice site, good Bouff, a lot of activity! I recommend this hotel!

Beautiful beaches, big variety of quality food, lots of water sports equipment, car direct transport of aéroprt, very large and comfortable room.

Service can be slow at the bar, sometimes questionable odor along the basins. Great site, so long may be a return to the room if forgotten something ...

This hotel is ideal for couples wanting to relax. Place both discreet and friendly. Staff courteous and helpful, not necessary to let a lot of pesos for an excellent service. Very large pool with a bar, very nice beach and good atmosphere on the site in general. Several activities included. A la carte restaurants at will of good quality, counselor. Also the round trip from the airport to the hotel for us (according to airline) was done by taxi, to which was very appreciated as quickly and efficiently.

The fruits have a bit disappointed but we expected because it's Cuba. Buffet fine, but nothing. The only a la carte restaurant that was a bit disappointed is the Italian restaurant "Easter gift". Slight odor near the pool tables but ...

Beautiful scenery, a beautiful beach, beach chairs in large numbers, staff friendly and helpful.

The biggest disappointment was undoubtedly the buffet where the food was often overcooked (especially chicken), and without taste, in stores, often cold. As for the a la carte restaurants, no taste and very few varieties. The rooms are noisy because you can hear everything that goes on outside of them. Finally, Sandals should fix the little things broken or broken in the rooms to keep them at a 5 star.

We have loved this hotel. The beach is really beautiful! We made a visit to Havana by taxi, do not hesitate to set a price and your étinéraire in advance with the driver so you can enjoy a visit to customize and really great!

People at the receptions are not really their place (not to smile and we feel toujurs disturbing) By cons gardeners and maids are very good. Do not fight for a la carte restaurants, rather opt for the buffet the food is not very diversified but the staff is much more pleasant, more dragging their few pesos and you'll be happy as kings