Photo of Kawama, Varadero, Cuba

Kawama

All countries » Cuba » Varadero » Kawama * * * * * 107 review(s)

Kawama at Varadero, Cuba – Vacation ratings

Hotel in city of Varadero, directly on the beach, many different building for rooms. The first all inclusive hotel at Cuba, since 1950. Beautiful beach. Economic hotel. For young family, mini-club available. Restauration simple.
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Kawama informations :
Calle 1, Reparto KawamaVaraderoCuba
20 km from the airport (Show map of Varadero)

Banner : Gran Caribe
Phone number : 53 45 614416
Fax number : 53 45 667334
Email : reserva@kawama.gca.cma.net

Last comments about Kawama in Varadero

gestionstlouis gestionstlouis Written on March 7th 2014 This review has been automatically translated
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Average score (4.9/5):

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Comments from gestionstlouis on Kawama
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This comment is verified
complex super hotel! Main pool entirely renovated very pretty.

Positive :

The people are super friendly, smiling and happy to see us!
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  • 10

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  • 10

      Cleanliness
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  • 10

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  • 10

      Room
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      Staff

chatou_v chatou_v Written on February 14th 2014 This review has been automatically translated
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Average score (1.2/5):

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Comments from chatou_v on Kawama
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This comment is verified
AWFUL and ROTTEN as hotel, dirty, filthy, the service is rotten and staff without regard for their customers. This hotel should be rated 1 1/2 stars, I have spent 10 days with my sister and we were very disappointed with our trip for the price we paid (We took a superior room for $ 140 more each (A full package includes $ 1,335.00 each).

Positive :

2 outdoor swimming pools are good and the 3rd is close, the Italian a la carte restaurant is good.

Negative :

We took more than $ 140 more each chamber (A full package includes $ 1,335.00 for each 10 days) we had to have water, juice and soft drink to every day, we were treated to this service 2 times, 4 small bottle of water and 1 liter of juice in total in 10 days, we were told we could buy water at will with our bottle with 4 bars to realize after a few views days they filled the jugs of tap water and that this water which was serving us which was why we had going fast when we require water to reception and they showed us well or go to buy. We arrived at 13:30 and had access to our room at 16:30 which was still not ready as the maid finished the evening watching TV and the phone does not work we have mentioned 3 times but were never repaired during our stay, there were bugs in the beds and sheets were never changed, we only allowed one towel for 2 people per day. There was only 1 buffet and 2 and it was not foul it was cold, he had very little choice, there were flies are walking in food, 2 a la carte restaurants so one with little or no choice, foul and cold, we eat in town on several occasions to fill our hunger. The site and the beach is not maintained it is very dirty very high public bin, we must be fitted to go to sea to avoid being injured feet, it is impossible and dangerous to walked bare feet, very few chairs and many are defective. To complete the service is rotten and the staff do not cares for its customers, we tacked and is ignored during our stay.
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joseem2 joseem2 Written on February 10th 2014 This review has been automatically translated
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Average score (2.5/5):

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Comments from joseem2 on Kawama
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This comment is not verified
varied clientele and as many young people as more elderly. Good service ...

Positive :

So close to everything short distance to the center of Veradero. price / quality: excellent!

Negative :

say that lack a little paint this hotel ...
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      Staff

kateripayette kateripayette Written on February 9th 2014 This review has been automatically translated
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Average score (4.2/5):

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Comments from kateripayette on Kawama
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This comment is not verified
Very nice hotel, clean and long and personal very nice beach.

Positive :

The staff is truly adorable, everyone serves us with a beautiful sourrire. The beach is large, clean and beautiful and it is on the site of the hotel. The hotel is close to the city, so there is little to walk but it is still very quiet.

Negative :

There was a problem with our resevation and we had to change rooms during the trip. Cepandant for us to compensate the hotel gave us a VIP dinner (4 sevices, lobster, champagne and a bottle of rum). Buffet food for dinner is not very good, but hey, this is Cuba ....
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      Staff

rosanne58 rosanne58 Written on February 9th 2014 This review has been automatically translated
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Average score (3.4/5):

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Comments from rosanne58 on Kawama
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This comment is verified

Negative :

beach chairs broken and worn.
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annie_legault annie_legault Written on January 11th 2014 This review has been automatically translated
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Average score (3.5/5):

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Comments from annie_legault on Kawama
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This comment is verified
Hotel under renovation. Quiet and relaxing. Some rooms are outdated, but they are currently redevelopment to beautify and improve the site.

Positive :

Very friendly and attentive staff. 2 Eating à la carte: delicious! Beautiful beach, but often too windy to swim or catamaran. Evening entertainment. Near the city center so we went to eat lobsters at Casa del Chef for 14 CUC full meal. It was delicious!

Negative :

Buffets repetitive, but there is always something to our liking. Few activities contrary to what was advertised when booking. Problems of water pressure for the shower. Repairs of the toilet, he had to go back twice to complain and within a few days to fix.
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smallhard smallhard Written on January 4th 2014 This review has been automatically translated
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Average score (2.1/5):

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Comments from smallhard on Kawama
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This comment is verified
The hotel is renovated I do not know how many months and it is written nowhere unless you go look in the comment. So all the pictures and you go to the hotel and what is all that you will not have any becaufe is closed for renovation and you go have a small part of the site and it is Verily poor.

Positive :

The beach is beautiful as in any varadero, security is Extremely nice but the reception is very disagreeable.

Negative :

The hotel francehement did not go. The rooms are dirty, the beds very disagreeable. More showers foncitionnet has not always hot water and rainshower did not work, so to take a shower it was a whole ordeal. In addition to all this there were power cuts! While I was taking my shower current was stopped a dozen times that stopped the water. All drinks will be supposedly a normal frankly it's the same everywhere I would say the food is not edible, it was Acoté a star and I can statements there is no link Verily this is so much better. Supposedly the a la carte restaurant is downright shameful that it offers pizza cheese or tuna that's all ...
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lyne670 lyne670 Written on November 21st 2013 This review has been automatically translated
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Average score (1.8/5):

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Comments from lyne670 on Kawama
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This comment is verified
N I'll never have to this hotel, and I enjoyed that'll be told when booking that this hotel is big renovation, the home and the large pool was closed, we were received in a small closed room. C was the 7th time I j going to Varadero, and this is the first time I'm disappointed. I do not recommend it to anyone, and the price of $ 826.00 overpriced, in my opinion no more than 2 stars.

Positive :

Only the sea, and some staff members. Excursions: Day in Havana with Tropicana show, unforgettable day Catamaran with dipped APNES, dolphins, great meals on ïle, great organization..

Negative :

We arrived at the hotel l0hres 30 am, we had only our room 4hr pm, we did lose our first day of vacation, we had to keep our luggage with us for safety, very poorly organized. The air conditioning did not work 5 days out of eight, despite several complaints to staff. The smell of the room was terrible, ca smelled oil, even pillows. c after 3 days was better, it did open the window, it was very hot. The bathroom and toilet were not clean n. na we had 2 bottles of water on arrival, and every day she said tomorrow I will bring you back, and she did l ever made. . The beach is not very clean, full of shells in the sand. No wine outside the buffet. Just a bar and buffet that beer was provided. It was tjs walk quite a distance because the closer to our room had just the lighthouse that was free. he had paid beer and we were told that the drink was included .. No variety in the menu, but I'm used to the food cuba, but there it is really bad.
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  • 02

      Activities
  • 02

      Bars
  • 04

      Beaches
  • 02

      Buffets
  • 02

      Cleanliness
  • 10

      Excursions
  • 04

      Pools
  • 04

      Restaurants
  • 02

      Room
  • 04

      Staff

lyne670 lyne670 Written on November 21st 2013 This review has been automatically translated
See the review in its original language

Average score (1.8/5):

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5

Comments from lyne670 on Kawama
:

This comment is verified
No more I'll never stay, and I appreciated that'll be told when booking that this hotel is big renovation, the home and the big pool was closed, we were received in a small closed room. It was the 7th time that day I went to Varadero, and it is the first time I'm disappointed. I do not recommend it to anyone, and priced at $ 826.00 overpriced, in my opinion no more than 2 stars.

Positive :

Only the sea, and some staff members. Excursions: Day in Havana with Tropicana show, unforgettable day Catamaran with dipped APNES, dolphins, great meals on ïle, great organization..

Negative :

We arrived at the hotel l0hres 30 am, we had only our room 4hr pm, we did lose our first day of vacation, we had to keep our luggage with us for safety, very poorly organized. The air conditioning did not work 5 days out of eight, despite several complaints to staff. The smell of the room was terrible, ca smelled oil, even pillows. c after 3 days was better, it did open the window, it was very hot. The bathroom and toilet were not clean n. na we had 2 bottles of water on arrival, and every day she said tomorrow I will bring you back, and she did l ever made. . The beach is not very clean, full of shells in the sand. No wine outside the buffet. Just a bar and buffet that beer was provided. It was tjs walk quite a distance because the closer to our room had just the lighthouse that was free. he had paid beer and we were told that the drink was included .. No variety in the menu, but I'm used to the food cuba, but there it is really bad.
(more text)
  • 02

      Activities
  • 02

      Bars
  • 04

      Beaches
  • 02

      Buffets
  • 02

      Cleanliness
  • 10

      Excursions
  • 04

      Pools
  • 04

      Restaurants
  • 02

      Room
  • 04

      Staff

e.belair1 e.belair1 Written on November 12th 2013 This review has been automatically translated
See the review in its original language

Average score (2.5/5):

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Comments from e.belair1 on Kawama
:

This comment is verified
Contribution not to have been informed by trip discounts for closing the Moitier the complex for renovation and have had the worst room of comple everything else is great ... and when the renos are complete I'll be back ... nice .. very good personal plagesi is bouff well I'm difficult thing ....... to you to judge ..

Positive :

Perdonnelle very good, nice place, nice beach and lots of fun ....

Negative :

Although most have been misinformed by trip off I only had an email to tell me that there was a pool close but there is a complex of close Moitier shame of having been misinformed but I am returning after the reindeer ....
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      Cleanliness
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      Excursions
  • 08

      Pools
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      Restaurants
  • 02

      Room
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      Staff

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Kawama, Varadero
By annie_legault, the January 24th 2014 (see the Photo Album)

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