Sol Cayo Santa Maria / Reviews

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21803 villemurejo Written on November 23rd 2013 This review has been automatically translated
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Average score (4.2/5):

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Comments from villemurejo on Sol Cayo Santa Maria :

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It was my eighth visit to this hotel. I was given the room requested, with sea view, free of charge. I love the spaciousness of the rooms and quiet hotel.

Positive :

Always served at the lobby of the hotel and quickly if there are small problems to solve. All staff is attentive and eager to please. The buffet was closed for renovations but we had a choice of 4 a la carte restaurants every night and for lunch, we also had the choice of 3 places. They did a good job organizing everything.

Negative :

I found that there was a lack of maintenance at the pool, perhaps due to insufficient staff. Moreover, the algae were not collected on the beach. We had to do ourselves to build a play area for children. IMPORTANT: The hotel shop has faked his cash register. If we asked our hands, we found that the total was not real. One to two pesos more. Sometimes they added a fee when there is none. The bank also does not put the money always comes back.
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21745 sylvain_66 Written on November 20th 2013 This review has been automatically translated
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Average score (2.6/5):

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Comments from sylvain_66 on Sol Cayo Santa Maria :

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General lack talks Site

Positive :

Good Staff

Negative :

Range not maintained CEST unhappy!
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21730 lesagedan Written on November 20th 2013 This review has been automatically translated
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Average score (2.7/5):

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Comments from lesagedan on Sol Cayo Santa Maria :

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Hotel does not deserve a 4 star at the most a 3 *. The buffet was closed after four days and we had to book into one of the four restaurants for dinner. It was soon having tasted all menus of interest .. Little choice for lunch. We had three days of 14 with a suitable range. The other days were windy Vthe lot of waves and water full of algae. Algae were not picked up on the beaches. The site is old and poorly maintained although it is full of beautiful plants. There is an over-population of cats that roam near restaurants. In a short time it will cause serious problems if they continue to multiply.

Positive :

The staff is friendly, offers good service and works hard. Many plants, trees and flowers. The animation shows were original and varied compared to other hotels I visited (aquatic show, magicians, rock band, fun games with the guests, etc.).

Negative :

Room decor leaves much to be desired. There was a strong smell of damp in the room. Air conditioners are old and often break down. Bulbs lights that must illuminate the road leading to the rooms are almost all burned and not replaced. Very dark in places. He had to go ask the water bottle that promises daily room to 6 times before the problem is set. There are menus at different restaurants, but they often do not have certain foods, for example, are two desserts that same restaurant to another, but merely changed its name. There was even a menu announcing pork, but beef served us without bothering to specify before. Many corners eaten beaches, there are rocks. There trucks fumigation for insects that pass. There's even one that is passed by us (3 meters) when we ate at an open air restaurant.
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21541 manboisvert Written on November 11th 2013 This review has been automatically translated
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Average score (4.1/5):

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Comments from manboisvert on Sol Cayo Santa Maria :

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Quality / price that is correct

Positive :

It was the first time at the Sol Cayo Santa Maria, we will return it's for some peace and quiet, beautiful beach there is also a nudist beach for those who love the hospitality of the staff, the a la carte restaurants very good. Cleanliness in all, we never miss anything the bottom.

Negative :

No restaurant open between 10am and 13h, 23h after no music at the bar a chance we had ours.
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21495 sylvielecours Written on November 8th 2013 This review has been automatically translated
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Average score (2.8/5):

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Comments from sylvielecours on Sol Cayo Santa Maria :

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well in all

Positive :

nice and helpful staff

Negative :

pools être amlioré
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21122 mina Written on October 7th 2013 This review has been automatically translated
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Average score (3.8/5):

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Comments from mina on Sol Cayo Santa Maria :

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Very friendly staff Places clean Variety of food in the buffet reduce it because of the low season but still good. Yum ... it was tasty lawyers almost every night!

Positive :

The kindness of Cubans.

Negative :

Lack in basic amenities in the rooms. Musty smell coming from the air conditioning in the first ... Toilet does not work in the second ... Air conditioning that does not work in the third .... The fourth was very good We often travel to Cuba and this is a common thing so we did not do too much with it but for people who are not used to it does not give a very good image of the hotel. There was a problem of
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21016 Joana Written on September 30th 2013 This review has been automatically translated
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Average score (3.3/5):

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Comments from Joana on Sol Cayo Santa Maria :

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Beautiful beach near the hotel. The hotel staff are very nice.

Positive :

Employees are very nice, buffet, food, pretty good but some desserts.

Negative :

some evening entertainment so long, few distractions near the hotel, clean rooms some unsatisfactory, the presence of bugs in the rooms. Open buffet so mosquitoes, birds fly, cockroach and views on the buffet table. Shower water too cold. Finally, this is not a hotel I would return.
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20904 yvongilbert Written on September 22nd 2013 This review has been automatically translated
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Average score (1.8/5):

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Comments from yvongilbert on Sol Cayo Santa Maria :

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not recommendable hotel which several people have requested to be relocated. visit between 14 and 21 September 2013

Positive :

courteous staff

Negative :

Lack of cleanliness, pool with water is green and dirty, cockroaches are present on the table while you eat, the birds shit on buffet tables, they can not go outside, you'll pass a room without air conditioning and functional that the fridge did not work, the food is very limited and the cheese stays there all day. In fact, the hotel is not recommended, even in the low $ 500. It should be closed, end of story .. No animation, the bar is outside, which in case of rain you're done ...
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20819 cmontigny Written on September 15th 2013 This review has been automatically translated
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Average score (2.9/5):

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Comments from cmontigny on Sol Cayo Santa Maria :

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on this is that this hotel is the age but overall a score of 4 star it goes well, some editing here and would do her good.

Positive :

Nice and big family attentioner staff prppreter of place and great room and well located, perfect beach chair loin qualitee. Roundtrip transportation from qualiter although to 1.30 is a bit long. Brigite lady TMR very nice and service. Canjet serving great and delicious meals of the aircraft.

Negative :

The buffet food very repetitive same thing every day, lots of mosquito lack animation, Cuba did not change over the year do what he peuve with what he has. Desus have to travel 15 all included in our assets and 30 trip to Mexico and I score this trip in the middle so a more c is my rating.
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20699 Lynelaf Written on September 6th 2013 This review has been automatically translated
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Average score (3.6/5):

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Comments from Lynelaf on Sol Cayo Santa Maria :

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Hotel staff: very nice beach: superb!

Negative :

lack of variety at the buffet and two of the four specialized restaurants closed: probably due to the low volume this week, but still, a little disappointing ....
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