Melia Cayo Santa Maria / Reviews

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24789 sylvie32 Written on March 10th 2014 This review has been automatically translated
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Average score (4.3/5):

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Comments from sylvie32 on Melia Cayo Santa Maria :

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Liked the hotel, beautiful gardens and wonderful beach! superb holiday!

Positive :

Nice quiet hotel, beautiful beach and pool. good choice of restaurants. I liked the Japanese restaurant. the hotel staff is very cheerful and friendly. the spa is good too. I would go back anytime!

Negative :

Few mosquitoes at night, bring your mosquito repellent lotion!
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  • 10

      Activities
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      Aspect
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      Beaches
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      Buffets
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      Cleanliness
  • 10

      Pools
  • 06

      Restaurants
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      Room
  • 10

      Staff

24678 bouchard_14 Written on February 25th 2014 This review has been automatically translated
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Average score (4.3/5):

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Comments from bouchard_14 on Melia Cayo Santa Maria :

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Super nice trip at least June in flowing, tranquil place but with much animation
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  • 08

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      Excursions
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  • 06

      Restaurants
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24614 Chiasson Written on February 19th 2014 This review has been automatically translated
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Average score (4.7/5):

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Comments from Chiasson on Melia Cayo Santa Maria :

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We stayed at the Melia Cayo Santa Maria from 11 to 18 February inclusive. Welcome to the Santa Clara airport was well organized. The journey of an hour and 30 minutes may seem a little long for some people but we knew. We enjoyed the unique landscape of the Cuban countryside. Welcome to the Hotel was well prepared and everything was done smoothly. We take our luggage directly to the room, which we appreciated. The hotel and the rooms are nice but the decor could be improved in our opinion, this is not a big deal because we are on vacation. The beach is breathtaking and certainly the most beautiful surroundings. But beware of a small drop when entering the water. The staff is very courteous. The a la carte restaurants are all at the level menu, service and hospitality. We will definitely return. We recommend this place without reservation.

Positive :

Unlike some other Caribbean countries, Cubans are very friendly towards us. They do not achalent us to sell us their odds or offer services. We were left alone at this level.

Negative :

Room service is a bit slow and performed at the end of the day rather than in the morning as specified in the contract. It should be recalled to fill the minibar. These small inconvenience can however be corrected by talking with the building superintendent.
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      Staff

23144 fananili Written on January 12th 2014 This review has been automatically translated
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Average score (4.9/5):

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Comments from fananili on Melia Cayo Santa Maria :

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We spent two beautiful weeks (13 to 27 December 2013). It was 4 times that we went to Cayo Santa Maria and this hotel is the one date that we more fulfilled. The sun and heat were to rendezvous. With Elegance Club, 20% discount on a couple's massage. Free spa, pool and sauna. Each bottle of rum in the room. Clean pool. Magnificent performances at the pool and the theater in the evening, especially the tribute to Walt Disney. Very good magician and clown we had a good laugh. We did not tour this time but on December 24 we went to Remeidios to attend a festival among the Cuban people in the vicinity.

Positive :

The food was fantastic. With elegance club, hostess (Mary) was us of record. Upon our arrival we were immediately served our three à la carte dinners were already reserved for us (French, Italian and Japanese). My husband and I each had our own room, but not communicating one beside the other. Beautiful large studio room with king bed. Each evening, I had a girl (Claudia) who had to prepare my bed for the night with beautiful sculptures using towels, flowers and chocolate rum. A real artist! There was also the maid of day (yanely) which gave us nice memos. Without talking about the waitress Anaïvis and whoever made the pancakes and omelettes (Daniel) and the waitress at the snack bar during the day which unfortunately I forgot the name, the bartender at the beach (Nestor). Most of the staff spoke French. We made some nice encounters among tourists. The long and wide beach was very clean. A young man brought us our chairs under umbrellas. The service at the spa is a must. All the staff were attentive to our needs. Different drinks were very good.

Negative :

The à la carte Italian lacked varieties of pasta and Italian dishes.
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  • 10

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  • 08

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      Room
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      Staff

23141 carmen_bita Written on January 12th 2014 This review has been automatically translated
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Average score (4.4/5):

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Comments from carmen_bita on Melia Cayo Santa Maria :

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A dream vacation

Positive :

The beach is beautiful, the staff very friendly, the atmosphere of holiday ....
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22692 isabellesperano Written on December 28th 2013 This review has been automatically translated
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Average score (4.6/5):

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Comments from isabellesperano on Melia Cayo Santa Maria :

This comment is verified

No written comment.

  • 08

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21415 andreveil Written on November 2nd 2013 This review has been automatically translated
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Average score (3.6/5):

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Comments from andreveil on Melia Cayo Santa Maria :

This comment is not verified

No written comment.

  • 06

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21245 jacques_dubois1 Written on October 17th 2013 This review has been automatically translated
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Average score (3.1/5):

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Comments from jacques_dubois1 on Melia Cayo Santa Maria :

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"Very disappointing for a 4 and a half stars

Positive :

Staff, beach

Negative :

Arrived on Sunday 6 hrs the buffet closed, ate at the bistro, the last four days with even beach towels, shower curtain in the bedroom of a saletée I was afraid to stick on me, never changed cloth, toiletries pool not redo paper towel defective electric dryer, no buffet lunch and always closed on Sunday, the dark night is unacceptable and very dangerous, the overall cleanliness is limited
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21238 mraymondmacamcapital Written on October 16th 2013 This review has been automatically translated
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Average score (3.6/5):

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Comments from mraymondmacamcapital on Melia Cayo Santa Maria :

This comment is not verified

No written comment.

  • 08

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 10

      Beaches
  • 06

      Buffets
  • 08

      Cleanliness
  • 06

      Excursions
  • 06

      Pools
  • 06

      Restaurants
  • 06

      Room
  • 08

      Staff

21129 cdesautels1 Written on October 8th 2013 This review has been automatically translated
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Average score (4.5/5):

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Comments from cdesautels1 on Melia Cayo Santa Maria :

This comment is verified
Site very well appointed, clean and very courteous staff.

Positive :

Good service throughout the site, nice staff, several bungalow renovations underway. Restauurant French, great

Negative :

Being low season, variety buffet is restricted
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  • 08

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff