Photo of Melia Cayo Santa Maria, Cayo Santa Maria, Cuba

Melia Cayo Santa Maria

All countries » Cuba » Cayo Santa Maria » Melia Cayo Santa Maria * * * * * 120 review(s)

Melia Cayo Santa Maria at Cayo Santa Maria, Cuba – Vacation ratings

Hotel directly on the beach, ideal for couple. Large hotel. Family oriented resort. Quiet animation. SPA, Gym and many sports available. Good restaurant. Beautiful beach with white sand. Beautiful room. Lobby is similar to Sol hotel, but rooms are typical to Melia.
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Melia Cayo Santa Maria address in Cayo Santa Maria :
Cayo Santa María, Caibarién, Villa Clara, CubaCayo Santa MariaCuba
116 km from the airport (See Cayo Santa Maria map around Melia Cayo Santa Maria)

Banner : Sol Melia
Phone number : (5342) 350200
Fax number : (5342) 350550
Email : melia.cayo.santamaria@solmeliacuba.com
Website : Visit Melia Cayo Santa Maria== website

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Melia Cayo Santa Maria Reviews

loulou79 loulou79 Written on June 11th 2009 This review has been automatically translated
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Average score (3.6/5):

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Comments from loulou79 on Melia Cayo Santa Maria
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This comment is verified

Positive :

Clean rooms, we do not lack anything. The sea is one of the prettiest in Cuba. Beach chairs in fabric, comfortable. Places well maintained and full of vegetation.

Negative :

Where to start? The staff seems bored! Without exception the most part are not very cheerful (despite generous tips and gifts). Buffet restaurant closed for dinner ... not much for a 4 1/2 stars! Not enough room for the restaurant to the beach for everyone to dinner. The restaurant by the pool ... I'd rather not talk about it! Dinner perfect for those who eat lots of meat but only one choice of hot vegetables ... The food does not taste much. I know we're not going to Cuba for the food, but still I have eaten better in a 3 star in Cuba in late August! Having been to Cuba 11 times, this hotel is at the bottom of the list and food service side. Representative deckchair very friendly as he thinks we will buy excursions but becomes very mean comments when asked other questions ... as the price of a taxi or where to go except excursions. Not worth the price we paid for the month of June. People of Barcelo and Melia Las Dunas seemed more satisfied.
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allo999 allo999 Written on May 30th 2009 This review has been automatically translated
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Average score (3.7/5):

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Comments from allo999 on Melia Cayo Santa Maria
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This comment is verified

Positive :

Very nice site nice room friendly staff

Negative :

Despite the beauty of the rooms, I put the note 1 because there were cockroaches 1 to 2 inches of longueur.Vraiment disgusting for a 4.5 *.
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bluemartini-44 bluemartini-44 Written on May 18th 2009 This review has been automatically translated
See the review in its original language

Average score (3.7/5):

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Comments from bluemartini-44 on Melia Cayo Santa Maria
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This comment is verified

Positive :

In general, nice hotel. Very clean. Room very cozy and colorful. Without proper buffet but excellent service people who were preparing fried rice, pancakes and French toast in the morning and say banana pancakes and outbreaks of Carlos and Miguel Angel ... simply delicious! The shows were excellent. The dancers are just great. The animation was done in three languages ??(French, English and Spanish), which was much appreciated. Nice pools, good service from Elvis to the aqua bar.

Negative :

No variety at the buffet. a little disappointed with the sevice. The staff is more or less welcoming. This was our 10th trip to Cuba and we've seen worse but also much better. Admittedly, the last hotel was visited the Royal Hideaway Ensenachos. If I compare the Melia in HR, I would give a 4 star Melia no more. The beach we were extremely disappointed, too many waves and seaweed. Almost impossible to swim. No availability for a la carte restaurants. In closing, if you have $ 200 or $ 300 more to spend, I strongly recommend the Royal Hideaway. but for $ 998 with VarVacations, Melia was still a good choice.
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Sue Suize Sue Suize Written on May 8th 2009 This review has been automatically translated
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Average score (3.6/5):

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Comments from Sue Suize on Melia Cayo Santa Maria
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Positive :

nice site nice beach vegetation very long and very nice staff courtois.chambre spatieuse

Negative :

food has the correct card from the buffet lack many choices too much oil in all dishes (disappointing I've seen better in cuba) problem with the room service at this 4 times for the bar has never been filled.
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Nemo Nemo Written on April 16th 2009 This review has been automatically translated
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Average score (4/5):

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Comments from Nemo on Melia Cayo Santa Maria
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This comment is verified

Positive :

Lovely small hotel that looks like a village with its 300 rooms divided into 4 units and houses scattered over a vast property. The beach was BEAUTIFUL, although competition for chairs and umbrellas arose.

Negative :

I found the service at the buffet table at left something to be desired. Perhaps the presence of a hostess putting people help servers to keep in mind that just arrived in their section and who needs what. Incidentally, during my stay, I thought it was a very quiet mostly frequented by couples, families and retirees. Singles lack of thrills refrain ...
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Pierre Et Mélanie Pierre Et Mélanie Written on March 30th 2009 This review has been automatically translated
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Average score (4.3/5):

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Comments from Pierre Et Mélanie on Melia Cayo Santa Maria
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This comment is verified

Positive :

A great experience overall at this complex for adults (18 +). We had a real junior suite with ocean view. Our unit sported bright colors, warm and offered a beautiful area. I will use this assessment to e emphasize a particular point. We have always said that the food in Cuba was ordinary. At home, we like to eat and we take a wicked pleasure in cooking dishes to taste desired. Josée Di Stasio, Ricardo, The Touilleurs and others are part of our references in the culinary field. We are always experimenting with new recipes and modify them to our tastes. It must be said that the meal we had at Melia Cayo Santa Maria were great. We must not forget that they have very limited means. We believe they are doing very well anyway. What to mention first and foremost, it is the enthusiasm that inhabits most of the staff at this hotel, and the willingness to want to serve us well. The fact that this complex (358 rooms) is relatively small allowing rapid familiarization with the people and places. The SPA is superb and you should take advantage. There was every night at 19:00, a great atmosphere at the lobby bar. Solo piano, jazz trio ... OK. In addition, to observe the construction cranes around me think that a few years from the shores of Cayo Santa Maria will be populated with several new hotels and the beaches (long and medium busy) that have found there is currently no that will be gone. Also, I heard that Melia chain will invest large sums to renovate soon. It will be good in some places. Finally, thank you to people off holidays and Air Transat for the good service received. Peter & Melanie ps We would stay at Melia Cayo Santa Maria want to make another trip without the kids.

Negative :

It seems not to have quality control equipment made by the staff dealing rooms. I mention this because the screen of our patio door was torn considerably to our arrival and remained so for the duration of our stay. I might be due to stress customer service. I guess they would surely have corrected the problem quickly. Red wine was often too hot. Grilled, red bottles were exposed to the sun squarely at supper time ... phew! Have a bucket of ice and voila. I prefer a red wine too cold than too hot. Also, it happened quite often end up with a toilet that does not barred and / or not working. Cleanliness was good in general. Finally, we did not know when we arrived, but you should know that buying an internet time (1/2 to 1 hour) is valid for the duration of your stay at the Melia. Here, we recommend this destination to those able to make small compromises in life.
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bitss253 bitss253 Written on March 25th 2009 This review has been automatically translated
See the review in its original language

Average score (4.1/5):

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Comments from bitss253 on Melia Cayo Santa Maria
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This comment is verified

Positive :

The hotel in general is fine. Lobby a little small for the size of the site. Room big enough and clean. Beach is really nice and the water turquoise worthy of a travel magazine. Site fairly quiet and acceptable range. Quick check-in and our requests were met. Good service and friendly staff. Best Restaurant: The méditéranien Excursions: Catamaran with lobster on the menu, incredible day of sun. We would return.

Negative :

Buffet acceptable (for Cuba), but a little small for the present world. In the room, little change of towel or débarbouilette. Disappointment restaurant: The fruit of the sea .... very small plate.
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simon_lacroix simon_lacroix Written on March 9th 2009 This review has been automatically translated
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Average score (4.4/5):

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Comments from simon_lacroix on Melia Cayo Santa Maria
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This comment is verified

Positive :

In general, the hotel is quite well. Not being accustomed to as dense vegetation on site hotel, this place offers a different way of seeing things. Great beach (sand and water from Cuba). For a la carte restaurant, and the mediterranean sea food are worth queuing for the book. The bars are great, the servers that pass 15 minutes to see if it needs a "top up" without any time to put pressure. The suites are nice and spacious. The staff is very courteous and we have not felt obliged to give pourboirs. We have made no trips or visits.

Negative :

On the negative side ...., swimming pool water is very cold. We had a week windy, very few beaches. Access to pscines would have been much appreciated, but the water was so cold we did not swim (or very little). The buffet was disappointing, always the same food every day. The toaster did not work in the morning (only a toaster). Fortunately, there was the pasta to save the day. We even cheated a bit and we went to the buffet Sol next door and it was much better. For the room, floored was not washed once a week, the shower did not work well (no pressure). As for the shower, it seemed isolated by sector because other people did not have this problem. During our stay, there was fierce competition for the chairs around the pool (of the wind). There are several PERONNES who were robbed of their towels. These comments "negative" were amplified by the fact that we have not really had a nice temperature. So we had more time to dwell on what was wrong instead of enjoying the present moment which was to bar fret ....
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Francine Francine Written on February 18th 2009 This review has been automatically translated
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Average score (4.3/5):

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Comments from Francine on Melia Cayo Santa Maria
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This comment is verified

Positive :

Very nice site. Quiet and reposant.Belle vegetation. Very clean. Buffet with good variété.Il is a great variety of fish. The lobby bar is friendly. Large room (after day) and clean. Beautiful beach and sea. We are delighted with our trip

Negative :

The toaster does not scale quickly .... Obviously there will always be whiners. I can understand them, we were so good.
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Pierre Et Sylvie Pierre Et Sylvie Written on February 16th 2009 This review has been automatically translated
See the review in its original language

Average score (4.1/5):

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Comments from Pierre Et Sylvie on Melia Cayo Santa Maria
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This comment is verified

Positive :

We stayed two weeks. The first, it was cold, the second we had good weather. We do not control the weather! We just waiting to Cuba but we were pleasantly surprised by this place. Beautiful beaches, good food, most of the staff that welcomes and smiling. Good wine. Very clean. Smaller complex, so we were near the beach and the lobby. Good performances and excellent dancers. Quiet and restful place. It was very interresting three excursions: Santa Clara, jeep and catamaran.

Negative :

Reception staff not very rosy or caregiver. Damp smell in the room. The food was less varied and good quality moin Saturday and Sunday.
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