Cayo Ensenachos

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At Cayo Santa Maria, Cayo Ensenachos Ratings and trip experiences in Cuba

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Recent comments and advices about Cayo Ensenachos hotel

Vincent Collette Vincent Collette Written on May 5th 2009 This review has been automatically translated
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Average score (3.9/5):

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Comments from Vincent Collette on Cayo Ensenachos
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This comment is verified

Positive :

The site is beautiful, the service is excellent, the beaches beautiful full color and restaurants in the catres sonts very good.

Negative :

THE BUFFET! Crap, worthy of 2 stars. The food bland and lukewarm, the very limited choice and without variation. The worst hair or hair in the food and the height .. the last day for lunch, as we order a cappuccino every morning and after some stuff ... a nice crunchy fly is found in the mouths of my wife. Our second trip to this site and qualitée does not go away for the better! Not return the ...
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Luc Luc Written on January 1st 2009 This review has been automatically translated
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Average score (4.5/5):

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Comments from Luc on Cayo Ensenachos
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This comment is verified

Positive :

Clean hotel. Attentive staff. Beaches (paradise). Ideal for a relaxing week away from the cell, internet and from work. A la carte restaurants where the service is excellent. The buffet is about the ordinary variety, but this is the reality of Cuba (anyway I went to a la carte restaurants every night and lunch, there are 2 small restaurants with nice service). vegetation has become beautiful

Negative :

It was the third time we went there. There are many, employees who understand and speak French. Previously staff always greeted us in Spanish .. Hola! Buenos dias! I liked ... Unfortunately the new boss who is from Mexico was ordered to speak English ... so no new employees come to us in English ... even if we talk to them in Spanish ... which is a bit ridiculous ... Fortunately it is easy to speak Spanish or French with former employees that we know now I enjoy my short stay in the south to improve my Spanish
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oli_nico98 oli_nico98 Written on December 30th 2008 This review has been automatically translated
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Average score (4.4/5):

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Comments from oli_nico98 on Cayo Ensenachos
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This comment is verified

Positive :

The staff is friendly and welcoming. He is friendly and always smiling. The beach and amenities of the hotel are "super"

Negative :

The welcome address of the hotel respectively, number 1, and only angalis preachy. We could believe in our first day at school. The buffet is not varied enough for 5 stars. The peronnel seems to understand French, but we always addresses in English as if we were a year .. Dom Republic
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joelsylvie joelsylvie Written on December 30th 2008 This review has been automatically translated
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Average score (4.6/5):

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Comments from joelsylvie on Cayo Ensenachos
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This comment is verified

Positive :

We liked this hotel a lot, it is certain that it is very quiet but for the rest, it is excellent. Bring your reading, there's even a library on site. Check-in is fast and effective because it was done in groups, each with personalized envelope. Very clean and maintained regularly. Employees are always smiling and greet you. Staff are little care with you so you can enjoy your holiday. The buffet is good, we really have seen worse in Cuba. The restaurants are great, we liked the Italian restaurant, professional service. The beach is beautiful and you can swim without fear anywhere. The water is clear and the sand is soft. You can travel on the bike on the site. The safe is also free. Beach towels are exchanged each evening to your room while preparing for the night. There's food and beverage service at the pool and beach. For men, at least bring long pants for dinner and closed shoes.

Negative :

We struggled early with the fridge in the room but he finally managed to cool. We have no major comments that are negative.
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Julie Gagné Julie Gagné Written on December 10th 2008 This review has been automatically translated
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Average score (4.5/5):

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Comments from Julie Gagné on Cayo Ensenachos
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This comment is verified

Positive :

The Royal Hideaway is the nicest hotel we stayed in Cuba. The deluxe room is spacious, luxurious and very clean. The service at the hotel is excellent, especially the room service (24 hours unlimited champagne!). The site is huge and beautiful. The beach is beautiful when there are no waves. We had a sunny day, but it's the perfect place to rest. The clientele is older and there are no children, this is wonderful!! The a la carte restaurants are very good, especially the gourmet restaurant where the suites are located. It costs 35 pesos per person, but it is possible to make contacts and it is free! The tours are interesting but given temperature, we stayed at the hotel. In short, it was a wonderful trip. I left the hotel with a heavy heart, I would have stayed another week!!

Negative :

The only negative is the morning buffet. There is no variety and the service is poor. However, Friday night buffet is awesome!!
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Élaine Godin Élaine Godin Written on November 7th 2008 This review has been automatically translated
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Average score (4/5):

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Comments from Élaine Godin on Cayo Ensenachos
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This comment is verified

Positive :

Recently, I sent you my resume on the Royal Hideaway, my summary does not aparaît on your site and I have not received any email from you, is this normal?? Thank you for answering me.
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Élaine Godin Élaine Godin Written on November 7th 2008 This review has been automatically translated
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Average score (4/5):

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Comments from Élaine Godin on Cayo Ensenachos
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This comment is verified

Positive :

Recently, I sent you my resume on the Royal Hideaway, my summary does not aparaît on your site and I have not received any email from you, is this normal?? Thank you for answering me. my evaluation number for Royal Hideaway Santa Maria: 327D8-D3A3A
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Digi Digi Written on September 14th 2008 This review has been automatically translated
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Average score (4.5/5):

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Comments from Digi on Cayo Ensenachos
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This comment is verified

Positive :

Beautiful environment, beautiful beach, beautiful sea Ideal for those who need to refuel. A la carte restaurants very good and excellent service (with the exception of a person at the Chinese restaurant) Our concierge Osmani, a pearl. Very nice room and great service. I go back tomorrow morning without any hesitation.

Negative :

Would do well to put the lobby bar, as loud and you feel a little smothered.
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dcgm dcgm Written on August 17th 2008 This review has been automatically translated
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Average score (4.2/5):

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Comments from dcgm on Cayo Ensenachos
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This comment is verified

Positive :

In general, the hotel is fine. Check in and check out very fast. Good concierge service for each building. we were in block 41, near the beach and pool Megano section Hideway. The gardens are beautiful and the staff is generally very courteous and seemed happy to welcome you. Some speak French, as Marelys the caretaker of the block 41. The beach is beautiful. There were always palapas free in this time of year. Beverage service and light lunch on the beach. Temperature beautiful.

Negative :

The choice, the quantity and quality of nouriturre are deficient. There is no consistency from one day to another. Even if it is Cuba, we expected more for a 5 star.
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cubanos cubanos Written on August 8th 2008 This review has been automatically translated
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Average score (4.5/5):

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Comments from cubanos on Cayo Ensenachos
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This comment is verified

Positive :

hotel lives up to its 5 stars. range: merveilleuse.une beautiful beach long enough to make beautiful promenades.vous can be served lunch, noon, at your palapa (sandwiches, hot dogs, etc ...). pools: there are two main (a royal hideaway in the section and the other in the Royal Spa section) plus a smaller one in the spa, plus several jacuzi. they are all very beautiful and well maintained. the two main pools have their snack bar but that of the royal hideaway section is closed until September (because of the low season) there were 200 people in the hotel on a capacity of 1,000 people. the buffet is open two evenings a week and breakfast every morning in the restaurant a la carte: the food is very bien.notre Concierge takes care to reserve the restaurant for nous.c is really nice to eat five evening 7 a la carte at the restaurant. bars: very well, you can have all kinds of drinks but I preferred the lobby bar. employees: one of the highlights of this hotel.ils are all adorable. Juliet's smile, spa, made my day. gardeners do a great job to keep this beautiful vegetation (there are many). the spoil, he deserves it. I recommend this hotel to all.

Negative :

the airline employees cubana.les looked bête.on feels disturbing them. the buffet breakfast in the morning, lack of choice. room service is not up to the establishment. (backorder or you do not receives) but I think it's because of the low season (they cut a lot of staff)
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      Aspect
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      Beaches
  • 08

      Buffets
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      Cleanliness
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      Excursions
  • 09

      General
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      Pools
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      Room
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      Staff

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Iberostar Ensenachos (2ième fois)
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