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Cayo-Coco / Cayo Guillermo, Cuba by Langan at hotel Sol Cayo Guillermo.

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7303 Langan Written on February 22nd 2009 This review has been automatically translated
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Average score (3.6/5):

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Comments from Langan on Sol Cayo Guillermo :

This comment is verified

Positive :

The resort is good, sober and clean. This is the last hotel on Cayo Guillermo. The employees are friendly, smiling. The mattresses in the beds are comfortable. The a la carte restaurant Don Guillermo (International) is excellent. As for the Italian restaurant, the menu choices are limited. The Jeep Safari excursion is superb. Our guide was very dynamic French Lino.

Negative :

This hotel is definitely not a 4 star but more like 3. Should review its classification. This is not a good value for money. We have paid too much for services. We stayed from 12 to 19 February 2009. On our arrival at the hotel, or 11:40, our rooms were not ready. They promised us between 16h and 19 hrs, which was nonsense. Unquestionably, there is a problem of logistics between the tour operator (Nolitours) and the hotel. Why schedule a departure from Montreal at 6:45, so check in the hotel is 16hres?? There is a serious problem here! A large human stupidity! When you arrive at the hotel, we like to get our room when we arrived. In fact we paid for. So why make fun of us as well. There are no varieties of the buffet is pretty standard as a meal. But we always find something to eat, nothing more. I deplore the fact that the meat to cook are exposed to the general public and not protected by a plexi-glass, making conditions more hygienic and sanitary. He lacked chairs and pool and beach. It was the race to reserve chairs very early in the morning. Quite incredible! All in all, I would not stay at this hotel. I do not recommend it either. Comparing apples to apples, the Sol Cayo Largo is much better. So between two "Cayo", choose Largo!
  • 07

      Activities
  • 08

      Aspect
  • 06

      Bars
  • 07

      Beaches
  • 05

      Buffets
  • 09

      Cleanliness
  • 08

      Excursions
  • 07

      General
  • 07

      Pools
  • 07

      Restaurants
  • 07

      Room
  • 08

      Staff

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