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Melia Cayo Guillermo / Reviews

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18368 gausmtl Written on January 6th 2013 This review has been automatically translated
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Average score (4.1/5):

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Comments from gausmtl on Melia Cayo Guillermo :

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18129 lbenard Written on November 9th 2012 This review has been automatically translated
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Average score (4/5):

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Comments from lbenard on Melia Cayo Guillermo :

Nice hotel, good food and beautiful beach except jellyfish
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17790 ycorriveau Written on July 5th 2012 This review has been automatically translated
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Average score (4.6/5):

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Comments from ycorriveau on Melia Cayo Guillermo :

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No written comment.

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17506 dlgranger Written on April 8th 2012 This review has been automatically translated
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Average score (3.7/5):

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Comments from dlgranger on Melia Cayo Guillermo :

HOTEL VERY NEGLECTED, HAS NEED OF A GOOD CURE FOR REJUVENATION WE CAN SORT THIS HOTEL 4 ½ STARS???

Positive :

VERY NICE BEACH

Negative :

WE HAD A LOT OF DIFFICULTY WITH WATER IN OUR HOUSE, WE DID NOT COLD WATER WE REPORTED ON SAYS THEY REPAIRED BUT I DOUBT IN CAR DURING A SHOWER HAD TO RETURN TO COLD WATER AT LEAST DOZENS OF TIMES FOR NOT SCALD ALSO HAVE A LOT OF DIFFICULTY LIQUOR AND BEER IN THE FRIDGE
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15202 lematou3916 Written on November 21st 2010 This review has been automatically translated
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Average score (3.7/5):

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Comments from lematou3916 on Melia Cayo Guillermo :

Positive :

Nice hotel, good food, especially staff very very cheerful, clean and quiet

Negative :

the beach ... seaweed was floating every morning .. but Cubans picked them up every day ... hoping it was just seasonal .... only negative
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15167 ginet1963 Written on October 11th 2010 This review has been automatically translated
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Average score (1.8/5):

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Comments from ginet1963 on Melia Cayo Guillermo :

Positive :

good food

Negative :

epouvantable poorly maintained swimming beach the hotel in general needs a makeover
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15119 pmartine Written on August 21st 2010 This review has been automatically translated
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Average score (2.8/5):

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Comments from pmartine on Melia Cayo Guillermo :

We were at Melia Cayo Guillermo in early August 2010 with our two children aged 7 and 11 years.

Positive :

Beautiful weather, very hot. Beautiful white sand beach with several umbrellas. No fish to be observed, the water being too low and there is no coral. The buffet is okay, we got to the lobster by the end of the week. Otherwise, pizzas, pastas, grilled meats, kebabs, fish, beef. Good choice in the evening, by cons lunch is more common. We were so in August with less traffic, it is difficult to say for other times of the year. Nice site layout with pools and lots of mature vegetation. The size of the site is perfect, it does not work too. The service is overall pretty good and the people are friendly.

Negative :

The Italian restaurant is to forget. The canvas at the bottom of the pool is unpleasant because it floats, the bottom is never smooth. The water pool and the jacuzzi did not work. Some rooms in need of renovation (eg, room 2201). Our room was dirty, the walls and the door would have needed a good wash and a coat of paint. During storms the room was flooded twice. The decor is pretty banal and service of the mini bar and towels is ordinary. The service at the pool bar is zero.
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14635 Lavoyageuse Written on May 4th 2010 This review has been automatically translated
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Average score (3.8/5):

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Comments from Lavoyageuse on Melia Cayo Guillermo :

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Positive :

The site is really beautiful, the beach is very nice too! The staff is generally very nice. The servers at the buffet we were reminded of the very first night. Transat representative, Frank, is very friendly and available. The site is not too big and not too small, we can walk around, take nice walks and admire the greenery. We requested a cot in our room and we got it the first night. No problem there for us. There were always chairs available at the pool and the beach. The lobby is really beautiful and complex in general is very well maintained, there were painting during our stay so it shows they make efforts to'' rejuvenate'' instead. Temperature of the pool was very good!

Negative :

The buffet is repetitive, not much choice against stations, pizza and pasta were delicious. The omelet station and pancakes in the morning were great too! The room needs to be refreshed but hey we do is sleep so it's not the most important. Do not expect to have a room 4.5 star. The pool really needs a makeover (web) our baby was sometimes stumbles in the web section of toddlers, it was tiring but we always remained close to her anyway. On Friday night, they make a buffet out ('' Beach Party''), therefore, they close the main buffet. Try to book the a la carte restaurants on the evening of beach party or go to the snack bar (before 19:00) because there really has not much choice at the buffet outside, it was disappointing. One last negative point important to me: I found it really flat to see the other passengers who did not picked up and left the plastic cups and cigarette maggots everywhere hang around the pool or beach. It's disrespectful.
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14778 M Lessard Written on April 26th 2010 This review has been automatically translated
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Average score (3.2/5):

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Comments from M Lessard on Melia Cayo Guillermo :

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Positive :

The representative of the travel agency (Frank) was really nice. Most servers at Buffet remembered us. The a la carte restaurants (Italian and International) very very good (but the service was a bit long). The beach was beautiful, no need to reserve your chairs because there is always room. The staff super nice to the kids, fesaient surprises to our children.

Negative :

We requested two adjoining rooms with a cot, the second floor in a quiet corner and just got all that NOTHING (not even crib!). The reception staff were really spoiled, stupid air, unable to help us, even us to transfer chamber. And they lied to us repeatedly (DO NOT CHANGE YOUR HOTEL A $ - GO TO THE BANK JUST A SIDE!!! It is much cheaper) No beach towels, or towels OF BATH available! The pool liner needs lots of love. No air conditioning in our room for 4 days, despite our complaints at the reception. Pee soaked mattress from previous customers. Toilet that flushed it. Maid who cleans a half, despite pesos! In short, we do not recommend this hotel if you have children and if you want comfort. But if you want to party all week and can sleep in anything, so go there!
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14971 Lessoeurslove Written on April 17th 2010 This review has been automatically translated
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Average score (2.7/5):

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Comments from Lessoeurslove on Melia Cayo Guillermo :

Ce commentaire est verifié
Overpriced, overrated reputation beyond the level of cleanliness chambres.Pas hot water 5 days a week, dirty shower curtain, defective valve, remember to renew the contents of refrigerateur.Nourriture very bonne.Le reception staff do not speak a word of French.

Positive :

Plage, a la carte restaurants, pool

Negative :

Leaving room to be desired at the reception proprete.Personnel without any knowledge of francais.pas of hot water.
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