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Husa Cayo Santa Maria Beach Colonial hotel, Cayo Santa Maria rated by manbuj travelling in Cuba

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17548 manbuj Written on April 14th 2012 This review has been automatically translated
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Average score (3.1/5):

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Comments from manbuj on Husa Cayo Santa Maria Beach Colonial :

We LOVED the beach and the beautiful temperature! Wow, wall to wall sun,,, Wonderful!!!!! Regarding the hotel, we had several annoyances ... Arrived at our hotel room with 7 hours of delay (Air Cubana sent us waiting at the Havana airport for 6 hours ..!! Then we bring in Santa Clara, which took flight only 30 min ... why? was never known anything) we arrived at our room with the hope to cool off with a good shower ... broken shower ... water splashing around ... and two single beds not able to stick together ... a dozen spiders on the walls ... we ask to change rooms ... they give us the keys to a room already occupied ... you. recalled for advise them and tell them that we had a successful repair the shower while we stay in our room ... at night .. someone walks into our room the hotel manager called us at night ... we is explained, it gives us an appointment the next day am to meet him because he is very sorry ... we go in the morning, it is absent for the day .. finally seen the day after, it gives us another room ... here we go ... that it occupied too!! we return to see him ... then we got another room .. not busy! phew! not very fun! In any case, we were not impressed ... it has not done too many cases, because we had already lost several hours of our vacation ... but let's say we wrote commentaries on the evaluation. Hope it corrects itself .. the hotel is very beautiful, but it is neglected, especially at the household level, windows dirty, torn sofa cushions .. etc. .. it's a shame.

Positive :

beach seafood restaurant where we ate the excellent lobster

Negative :

lack of organization management in hotel rooms lack of palapas on the beach
  • 06

      Aspect
  • 06

      Bars
  • 10

      Beaches
  • 04

      Buffets
  • 02

      Cleanliness
  • 10

      Excursions
  • 08

      Pools
  • 06

      Restaurants
  • 04

      Room
  • 06

      Staff

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