FAQ / Support

Travel tips

Luggage

You will find the information necessary for some carriers below. For more information, please contact voyagesarabais@voyagesarabais.com.

Air Transat

1-877-transat
20kg for checked luggage and 10kg for hand luggage in economy class. 40kg and 15kg in club class. CAN $ 15 per kilo excess up to a maximum of 32kg. Folding Stroller + car seat at no charge but you must notify the travel agent.
For more details, click here.

Thomas Cook

1-800-889-5853
5kg hand luggage. 15kg to 30kg for checked baggage depending on the specification listed on the ticket.

Sunwing

1-800-761-1711
20 kg for checked luggage and 5kg for hand luggage. Elite Plus Service authorizes up to 30kg.

WestJet

1 877 737-7001 www.westjet.com
Carry-ons : 2 10kg items ( guests travelling to Montego Bay are permitted only one carry-on item.)
Checked Baggage : 2 23 kg luggage.

Additional luggage

Second bag : 20$ - 23 kg maximum. Third and fourth bags : 75$/bag Overweight : 50$ per bag (maximum of 45kg) Oversize : 50$ per item (158 cm to 200 cm) Montego Bay : Guests are not permitted to bring a third or fourth bag, nor is oversized or overweight luggage allowed.

Sporting equipment

Please refer to westjet page