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FAQ / Support

Tickets and advantages

My E-Tickets are not in the Ticket Office, what should I do?

Generally, tickets are issued by various tour operators within a 72 hours delay and up to 10 days before your departure. However, for some tour operators, the process can be quicker. Please check the arrival of electronic tickets a few times after you've made your purchase. In fact, we have no control over that part of the process, electronic tickets being available in ticket office only once the Tour Operators has issued them. Keep in mind that in general, tickets are available within one week after your reservation unless your departure is imminent.

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Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

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Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
8:30am to 5pm
Thursday, Friday
8:30am to 9pm
Saturday
9am to 5pm
Sunday 10am to 4pm

By phone – 1-844-PAS-CHER

Monday, Tuesday, Wednesday
8:30AM-8PM
Thursday, Friday
8h30 à 21h00
Saturday
9am to 5pm
Sunday 10am to 4pm

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