FAQ / Support
Tickets and advantages
E-Tickets http://www.voyagesarabais.com allows you to retrieve your e-tickets before your departure. This is one place where you find all your travel documents, provided by various participating tour operators. Some of them are not providing this service; you will then need to visit their respective desks at the airport. In the E-Tickets section you will find your tickets, all vouchers for the hotel and all other relevant documents. These documents are available as PDF documents or documents that can be printed directly from the browser.
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My E-Tickets are not in the Ticket Office, what should I do?
Generally, tickets are issued by various tour operators within a 72 hours delay and up to 10 days before your departure. However, for some tour operators, the process can be quicker. Please check the arrival of electronic tickets a few times after you've made your purchase. In fact, we have no control over that part of the process, electronic tickets being available in ticket office only once the Tour Operators has issued them. Keep in mind that in general, tickets are available within one week after your reservation unless your departure is imminent.
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Why don't you send all the e-tickets automatically?
We can not send e-tickets automatically because all tour operators do not transfer the tickets the same way. Our ticket office include tickets from all tour operators emitting them and put them at your disposal in a user-friendly, simple and accessible manner at all times, from anywhere. This is why we do not send tickets directly for all types of bookings. However, depending on the nature of your reservation (product and / or method of booking), it is possible that you receive your tickets directly by email.
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If I have other questions, who can I contact?
For any questions unanswered in this section, please contact us at the address below and we will be more than happy to assist you. assistance@voyagesarabais.com Thanks for your understanding! Team VARVacations.com/Voyagesarabais.com
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Contact us
Our Contact Informations
699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2
Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287
Business Hours
In agency : appointments
Monday, Tuesday, Wednesday9AM-5PM
Thursday, Friday
9AM-8PM
Saturday
10AM-5PM
Sunday Closed
By phone – 1-866-771-8937
Monday, Tuesday, Wednesday, Thursday, Friday8:30AM-8PM
Saturday
9AM-5PM
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.
Press Releases
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Published on March 14th 2013 -
Published on March 14th 2013 -
Published on March 14th 2013 -
Trademark VoyagesARabais.com
Published on October 31st 2011 -
Communiqué de presse - VAR - Campagne 2011
Published on October 27th 2011
Careers
Current openings
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Adviser
and reservation agent at the branch
Send your resume to emplois@voyagesarabais.com -
Designer/Integrator
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PHP Programmer
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Junior SEO
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