FAQ / Support

Rewards Club

I've lost / forgotten my access codes, what should I do?

In case you lost your access codes for your Rewards Club account, you can retrieve them using the form provided for that purpose, located on the homepage of the Rewards Club. Just click on Forgotten Password. Fill the form and, within minutes, you will receive an email with all the necessary information to login again. If you are still unable to login please email points@voyagesarabais.com for support.

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Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

Messages received through this form will be answered within 24 to 72 hours.






Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
8:30am to 5pm
Thursday, Friday
8:30am to 9pm
Saturday
9am to 5pm
Sunday 10am to 4pm

By phone – 1-844-PAS-CHER

Monday, Tuesday, Wednesday
8:30AM-8PM
Thursday, Friday
8h30 à 21h00
Saturday
9am to 5pm
Sunday 10am to 4pm

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