FAQ / Support

Rewards Club

I still have codes-points, where can I register them?

Points are now automatically added to to your account when you get back from your trip. You do not receive codes-points anymore and you can't register your points with them.

If you were late in registering your points and if you still have unredeemed codes-points, please send a email to points@voyagesarabais.com and we will make to adjustments to your account. Please note that codes dating from more than one year are no longer valid.

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If you need emergency assistance, please use the "chat" button on the right of your screen or call us at 1-866-771-8937.

Messages received through this form will be answered within 24 to 72 hours.






Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
9AM-5PM
Thursday, Friday
9AM-8PM
Saturday
10AM-5PM
Sunday Closed

By phone – 1-866-771-8937

Monday, Tuesday, Wednesday, Thursday, Friday
8:30AM-8PM
Saturday
9AM-5PM
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.

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