FAQ / Support

Rewards Club

Refer friends and win big…

By referring friends who reserve with us for the first time, receive as a reward club points that can be exchanged as you please for travel discounts, premiums or gift certificates… easy, ask for your reference code, write it in step 4 of the reservation that your reference will complete and add as many points as though you had completed the reservation yourself… Easy… ask for your reference code without delay. points@voyagesarabais.com

+ What is the Rewards Club and how can I collect Rewards points?

+ What can I get in exchange for my Rewards Club points?

+ How can I check the number of points in my account?

+ I've lost / forgotten my access codes, what should I do?

+ I've changed my email address. What should I do.

+ I have more than one account. Can I combined them?

+ We are a group of persons on the same reservation, who gets the points?

+ I have not received the confirmation email after registering, what should I do?

+ I still have codes-points, where can I register them?

+ I did'n received my points according to my last reservation?

+ I did not get the points for my friend's last reservation?

+ I haven't yet received the points I got for a booking before November 2010

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Contact us

Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

Messages received through this form will be answered within 24 to 72 hours.

Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
8:30am to 5pm
Thursday, Friday
8:30am to 9pm
9am to 5pm
Sunday 10am to 4pm

By phone – 1-844-PAS-CHER

Monday, Tuesday, Wednesday
Thursday, Friday
8h30 à 21h00
9am to 5pm
Sunday 10am to 4pm

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