FAQ / Support

Cruises

Documents to keep during the trip

For boarding on the ship:

  • Electronic documents.
  • Passport (Mandatory. It is essential that your passport is valid for the whole duration of the cruise and for some calls, the passport must be valid 3 or 6 months after your return).
  • Credit card registered at the moment of the pre-registration.

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Contact us

Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

Messages received through this form will be answered within 24 to 72 hours.






Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
8:30am to 5pm
Thursday, Friday
8:30am to 9pm
Saturday
9am to 5pm
Sunday 10am to 4pm

By phone – 1-844-PAS-CHER

Monday, Tuesday, Wednesday
8:30AM-8PM
Thursday, Friday
8h30 à 21h00
Saturday
9am to 5pm
Sunday 10am to 4pm

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