FAQ / Support
For boarding on the ship:
- Electronic documents.
- Passport (Mandatory. It is essential that your passport is valid for the whole duration of the cruise and for some calls, the passport must be valid 3 or 6 months after your return).
- Credit card registered at the moment of the pre-registration.
Our Contact Informations
699, Boul Thibeau
Trois-Rivières, Québec, Canada
Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287
In agency : appointmentsMonday, Tuesday, Wednesday
By phone – 1-866-771-8937Monday, Tuesday, Wednesday, Thursday, Friday
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.