FAQ / Support

Cruises

Tasks to complete before cruise departure

Once your reservation has been made, you have to register on the cruise line company website. This has to be done by each of our passengers in order for us to guarantee that all of our guests benefit from a prompt boarding on the day of the cruise departure.

Carnival
The pre-registration is called ONLINE CHECK IN and the website is only available in English.
Royal Caribbean
The pre-registration is called SET SAIL PASS, the website will ask you to choose the language and it is available in French and in English.
NCL
The pre-registration is called ONLINE CHECK IN and the website is only available in English.

VarVacations offers to fill in your pre-registration for you, for free. In order to do this, we will send you a document to complete once we have received your final payment, or upon request. Once the pre-registration is complete, you will be able to book excursions, gourmet dinners or SPA treatments and much more to embellish your stay on the cruise.

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Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

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699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

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Thursday, Friday
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Saturday
9am to 5pm
Sunday 10am to 4pm

By phone – 1-844-PAS-CHER

Monday, Tuesday, Wednesday
8:30AM-8PM
Thursday, Friday
8h30 à 21h00
Saturday
9am to 5pm
Sunday 10am to 4pm

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