Our offices are open on Sundays (phone and web service only), from 11am to 16pm. Call us at 1-866-771-8937!

FAQ / Support

Cruises

Tasks to complete before cruise departure

Once your reservation has been made, you have to register on the cruise line company website. This has to be done by each of our passengers in order for us to guarantee that all of our guests benefit from a prompt boarding on the day of the cruise departure.

Carnival
The pre-registration is called ONLINE CHECK IN and the website is only available in English.
Royal Caribbean
The pre-registration is called SET SAIL PASS, the website will ask you to choose the language and it is available in French and in English.
NCL
The pre-registration is called ONLINE CHECK IN and the website is only available in English.

VarVacations offers to fill in your pre-registration for you, for free. In order to do this, we will send you a document to complete once we have received your final payment, or upon request. Once the pre-registration is complete, you will be able to book excursions, gourmet dinners or SPA treatments and much more to embellish your stay on the cruise.

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If you need emergency assistance, please use the "chat" button on the right of your screen or call us at 1-866-771-8937.

Messages received through this form will be answered within 24 to 72 hours.






Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
9AM-5PM
Thursday, Friday
9AM-8PM
Saturday
10AM-5PM
Sunday Closed

By phone – 1-866-771-8937

Monday, Tuesday, Wednesday, Thursday, Friday
8:30AM-8PM
Saturday
9AM-5PM
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.

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