FAQ / Support

Cruises

Instructions to bring alcohol on the ship

With Carnival only, each passenger is allowed to bring on board ONE bottle, but expect a corkage fee ($10 to $15) if you ask a waiter to open your bottle in the dining room. Fees will be applied on your cruise bill. During the calls, you can bring back a bottle of alcohol as a souvenir. The staff will put this bottle on the side and will give it to you before landing. There is no allowance for wine bottles on any of the other cruise line companies.

Book Now

Show more options

Contact us

If you need emergency assistance, please use the "chat" button on the right of your screen or call us at 1-866-771-8937.

Messages received through this form will be answered within 24 to 72 hours.






Our Contact Informations

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Monday, Tuesday, Wednesday
9AM-5PM
Thursday, Friday
9AM-8PM
Saturday
10AM-5PM
Sunday Closed

By phone – 1-866-771-8937

Monday, Tuesday, Wednesday, Thursday, Friday
8:30AM-8PM
Saturday
9AM-5PM
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.

Press Releases

Show all Press Releases

Careers

Current openings