FAQ / Support
Travel tips
Caribe Sol Hurricane Policy
www.caribesol.ca
Hurricane protection is applicable for departures from June 1st to November 1st. p>
If a category 1 or higher hurricane warning is issued by local authorities, and affects passengers vacations, one week before the departure date, you can choose one of the following options: p>
- Changing the start date
Customers can change their departure date for the same destination.
The trip must be made before December 15.
Customers must pay the difference in price (whichever is higher), no refund will be granted if the price is lower. p> li> - Change Destination
Customers can change to another destination offered by Caribe Sol.
The departure must be made within four weeks of initial booking.
Customers must pay the difference in price (whichever is higher), no refund will be granted if the price is lower. p> li> - Customers can maintain their original travel reservation
No compensation or refund will be granted in this case. p> li>
If flights are not operating within 24 hours after the initial start time or are canceled, a full refund will be granted. p>
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Onsite
If a hurricane warning is issued during the vacation by the local authorities and if passengers are not safe anymore, they will be transported to a safe destination. p>
Changes to a reservation must be made 24 hours before the departure date. p>
Hurricane's policy of Vacances Air Transat and Nolitours Vacances
1-877-TRANSAT
1-866-556-3948
Transat/Nolitours's hurricane policy
Sunquest's hurricane policy
Sunwing's Hurricane garantee
If Sunwing Vacations consider the situation too risky and decide to cancel you flight, you will be refunded or redirected to another destination.
Club Med's hurricane protection program
Westjet's hurricane protection program
Contact us
Our Contact Informations
699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2
Phone number : 1-866-771-8937 (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287
Business Hours
In agency : appointments
Monday, Tuesday, Wednesday9AM-5PM
Thursday, Friday
9AM-8PM
Saturday
10AM-5PM
Sunday Closed
By phone – 1-866-771-8937
Monday, Tuesday, Wednesday, Thursday, Friday8:30AM-8PM
Saturday
9AM-5PM
Sunday 11 AM- 4 PM
Note: The Office is not open on Sundays for interviews.
Press Releases
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Published on March 14th 2013 -
Published on March 14th 2013 -
Published on March 14th 2013 -
Trademark VoyagesARabais.com
Published on October 31st 2011 -
Communiqué de presse - VAR - Campagne 2011
Published on October 27th 2011
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